Security Officer
17 hours ago
**JOB TITLE: Relief Security Officer**
- **JOB REFERENCE 32363**
**REPORTS TO: Security Manager**
**BUSINESS UNIT: Castle Quarter Norwich Shopping Centre**
**Purpose of the job**:Security Officer to maintain a high standard of service delivery in line with Health and Safety Regulations and an outstanding customer experience to all our guests and visitors, staff, and the centre. You will ensure that assigned tasks are completed in a professional and timely manner and meet relevant legislation. To provide exceptional support and day to day management of the Castle Quarter Shopping Centre Guest & Visitor as well as all building and car park users Safety, while also ensuing the safety of the onsite team twenty-four hours a day seven days a week. To provide clear and timely communication to all within the centre on key issues that affect the business operation and customer service delivery.
Ensure that the interests of Mitie, Castle Quarter and their Guests and retailers are fully protected at all times and conduct yourself accordingly as their representative.
**Responsible to**:Soft Services Manager
**External relationships**:Castle Quarter (Centre Management), Suppliers, Retailers, Members of the public, local agencies
**Internal relationships**:Mitie site-based team
**Contract & Location**:Shifts, various covering over a seven-day period, Days/nights within Castle Quarter Shopping Centre
Min. 168 hours per month
40 hours average per working week, due to the four-on-four off shift pattern.
Hourly Rate £10.87
- Assisting with manpower within the Shopping Centre and support Car Parks
- Maintain the standards of the Security for access / egress and visitor regulation
- Ensure standards of dress, safety and presentation are always maintained within the centre's team
**Job overview**
Under the direction of Soft Services Management team
- Assisting the ‘live' operation of the Security Team that manages the essential functions of.
- All common and public areas of the shopping centre
- Castle Quarter emergency and evacuation procedures
- Officer time and attendance
- Health, safety & welfare of the Mitie site-based team
- Incidents that affect Castle Quarter and Mitie
- Business Continuity Planning centred on the continued operation of the control room and shopping centre
- Castle Quarter building security and safety
- Ensuring all issues are dealt with correctly
- Provide timely and effective communication to all within the business including and up to the Line Manager, Mitie Management and Castle Quarter on.
- Incidents that occur on or effect Castle Quarter
- Update and collate incident information
- Serious incident tracking and management
- Absence & lateness reporting
- Officer misconduct
- Systems Fault reporting
**Main Duties of the Role - Under the supervision / direction of the Security Manager**
- Ensure all incidents are logged and managed effectively through to completion
- Manage the personnel within the Shopping Centre, Control Room and Back of House
- Effectively communicate business issues to the relevant centre departments
- Extensive hazard spotting across the site and escalation of any safety issues to the relevant Manager
- To be fully conversant with the methods of working of all equipment and to ensure that it is of a standard and quality commensurate with the requirements of the property.
- Ensure that complete and updated assignment and procedure Instructions are being followed. Where site or procedure instructions are not being followed, ensure that corrective actions are raised.
- Ensure that all contractual requirements are properly fulfilled and if there is an issue or concern inform the line Manager.
- Handle all day-to-day enquiries which arise from whatever source in respect of the daily operation of the security of the centre.
- To develop and maintain good working relations with applicable local agencies and services.
- Ensure all information is dealt with in a confidential and professional manner.
- Any other reasonable request from management or client.
- Completion and checking of all accident and Health and Safety reports
- Completion and checking of all accidents / incidents relating to Mitie personnel
- Responsible for providing excellent customer service and address comments/complaints appropriately
**Skills & Knowledge**
- SIA Door Supervisor licence is essential
- First Aid at Work is preferrable
- CCTV licence is preferrable
- Relevant industry experience
- Has the ability to contribute toward a team's operation and can work on own initiative
- Able to communicate effectively and clearly at all levels within the organisation
- A comprehensive working knowledge of all processes and procedures
- A decisive and assertive decision maker who can interpret situations to proceed with a prioritised action plan that achieves the results required
- Excellent report-writing and analytical skills with attention to detail
- Excellent organisational and time management s
-
Security Officer
7 months ago
Norwich, United Kingdom FH Security LTD Full time'''Job Summary''' We are currently seeking a dedicated and reliable Security Officer to join our team. As a Security Officer, you will be responsible for maintaining a safe and secure environment for our clients and employees. Your role will involve conducting patrols, and responding to security incidents. '''Responsibilities''' - Conduct regular patrols of...
-
Security Officer
1 week ago
Norwich, United Kingdom Rapid Security Services Ltd Full time**About us** Rapid is one of UK premier and leading independent providers of security services with over 100 years’ combined experience within security sector. Our strength is to clearly understand customer’s security requirements by identifying new and emerging threats, efficient working practices and honest customer care. We always concentrate on...
-
Mobile Security Officer
7 months ago
Norwich, United Kingdom Dardan Security Full time**About us** Here at Dardan we are looking for a Mobile Security Officer to exclusively serve our most valuable clients in the Norwich area. **Our mission** Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time. **Our Vision** To be a trusted partner for Security solutions through intelligence,...
-
Mobile Security Officer
7 months ago
Norwich, United Kingdom Dardan Security Full time**About us** Here at Dardan we are looking for a Mobile Security Officer to exclusively serve our most valuable clients in the Norwich area. **Our mission** Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time. **Our Vision** To be a trusted partner for Security solutions through intelligence,...
-
Security Officer Manned Guarding Night Shifts
7 months ago
Norwich, United Kingdom Gryphon Event Safety and Security Full time**Security Officer** Gryphon Safety and Security is a forward-thinking company that prides itself on the quality of its staff and the service we provide. We are looking to recruit highly motivated and enthusiastic smartly dressed individuals to join our team as multi-skilled Security Officers to cover our site in Norwich for holiday and ad-hoc cover Night...
-
Security Officer Manned Guarding Days
6 months ago
Norwich, United Kingdom Gryphon Event Safety and Security Full time**Security Officer** Gryphon Safety and Security is a forward-thinking company that prides itself on the quality of its staff and the service we provide. We are looking to recruit highly motivated and enthusiastic smartly dressed individuals to join our team as multi-skilled Security Officers to cover our site in Norwich for holiday and ad-hoc cover Days &...
-
Security Officer Manned Guarding Night Shifts
7 months ago
Norwich, United Kingdom Gryphon Event Safety and Security Full time**Security Officer** Gryphon Safety and Security is a forward-thinking company that prides itself on the quality of its staff and the service we provide. We are looking to recruit highly motivated and enthusiastic smartly dressed individuals to join our team as multi-skilled Security Officers to cover our site in Norwich for holiday and ad-hoc cover Night...
-
Security Officer
7 months ago
Norwich, United Kingdom Norse Group LTD Full time**Security Officer - St Giles Car Park** **£23,068.76 (PRO-RATA)** **23 Hours per week** **Paid renewal of SIA Licence** Norse Security is a leading provider of skilled security personnel, offering a bespoke tailored service to support the effective running of our clients’ needs. We are currently recruiting for an experienced Security Officer to work...
-
Security Officer
7 months ago
Norwich, United Kingdom Norse Group Full time**Security Officer - County Hall** **40 Hours per week** **£23,368.80 - £10.70 Per hour** Norse Security is a leading provider of skilled security personnel, offering a bespoke tailored service to support the effective running of our clients’ needs. We are recruiting for a Security Officer to join our Team based at County Hall in Norwich, this position...
-
Security Officer
6 days ago
Norwich, United Kingdom Hales Group Limited Full timeHales Group are seeking Security Officers to join our client based in Norwich to provide site support to Static Guarding, Mobile and Event contracts. You will be required to operate in all areas of the business dealing with cover for annual leave, sickness and for ad hoc Event deployments as required. Our client is a leading provider of skilled security...
-
IT Security Officer
2 days ago
Norwich, United Kingdom Hays Specialist Recruitment Limited Full timeA exciting new position as a Security Officer within a health care organisation. **Your new company**A health care organisation. **Your new role** A exciting new position as a Security Officer within a health care organisation helping to support their new digital transformation. A overview of the main purposes of the role: - To manage the provision of an IT...
-
Security Officers
6 days ago
Norwich, United Kingdom Broadland Guarding Services Ltd Full time**The Role**: We are recruiting for passionate and driven Security Officers to work with us across our client sites within Norfolk. The hours for this role will vary from time to time but will be predominantly 12 hour shifts. - **Job Description & Basic Duty Summary** Job Purpose: To provide a proactive security presence across our client sites, working to...
-
Security Officer
7 months ago
Norwich, United Kingdom Mitie Full time**Security Officer - M&S** Salary - £12.50 per hour Guaranteed 40+ hours per week. Permanent location. Have you ever considered a career in security? Mitie can help you achieve your goals and develop you in your career by providing you with the best training and career progression in the industry. **Job Overview** - Retail Security Officer role to...
-
Security Officer
7 months ago
Norwich, United Kingdom BM Stores Full time**We are currently recruiting for a Retail Security Officer to join our store team in Carrow Road, Norwich.** **This is a full time, permanent position and gives great flexibility to work shifts in the daytime, evenings and at weekends.** **As Retail Security Officer, you will work alongside our Store Management Team to meet loss prevention objectives and...
-
Security Officer
2 days ago
Norwich, United Kingdom Churchill Support Services Full time**Salary - **£23,712 (This is based on a 4 on, 4 off pattern with the hourly rate of £9.50) **Shift Pattern - **4 on, 4 off night shift **Location** - NR10 5FB **Main duties** - Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry to authorised...
-
Casual Security Officer
7 months ago
Norwich, United Kingdom Norse Group LTD Full time**Casual Security Officer** **Casual hours - Flexible working patterns** **£11.44 Per hour** Norse Security is a leading provider of skilled security personnel, offering a bespoke tailored service to support the effective running of our clients’ needs. We are currently recruiting for Casual Security Officers to join our team on a casual basis working...
-
Security Officer
7 months ago
Norwich, United Kingdom Mitie Full time**Job Specification** **Shift start**: 12:00 **Shift Finish**: 00:00 **Pattern**: 4 Shifts on 4 off **Hourly Rate**: £11.89 **Breaks**:3x 30 minute breaks (Paid) **Overall Purpose** To patrol the shopping centre and dealing with any security / customer service / health and safety issues as when they occur. Assisting customers with any queries and...
-
Mobile Security Officer
4 weeks ago
Norwich, United Kingdom Norse Group Full timeMobile Security Officer - Norwich **Salary **£25,.48 Paid renewal of SIA Licence 42 Hours per week Full UK driving licence needed Norse Security is a leading provider of skilled security personnel, offering a bespoke tailored service to support the effective running of our clients needs.We are currently recruiting for an experienced Mobile Security Officer...
-
Mobile Response Officer
6 months ago
Norwich, United Kingdom Oakpark Security Systems Ltd Full timeAre you a dedicated and security-conscious individual seeking a rewarding role? We are currently hiring Mobile Response Officers to join our team based in Poringland, Norfolk, with nightly travel to in and around the Norfolk and Suffolk areas for work assignments. As a Mobile Response Officer, you will play a vital role in ensuring the safety and security of...
-
Mobile Response Officer
6 months ago
Norwich, United Kingdom Oakpark Security Systems Ltd Full timeAre you a dedicated and security-conscious individual seeking a rewarding role? We are currently hiring Mobile Response Officers to join our team based in Poringland, Norfolk, with nightly travel to in and around the Norfolk and Suffolk areas for work assignments. As a Mobile Response Officer, you will play a vital role in ensuring the safety and security of...