Night Porter- Full Time/part Time
4 days ago
Lancaster House Hotel is a deluxe 4-star hotel with on-site Health Club facilities, including an indoor pool, hot tub, steam room, sauna and fully equipped gym, it’s the perfect place to sit back and relax.
**We now have fantastic opportunities for dedicated and passionate individuals to join our enthusiastic and talented team to help create enjoyable and memorable experiences for all our guests.**
- Why Choose Lancaster House Hotel?_
You will be working in a family run, friendly and supportive environment where we encourage you to reach your full potential.
You will benefit from our company benefits, which include:
- 50% Discount across all English Lakes Hotel accommodation and Watersports Centre
- 50% Discount for food and drink across all English Lakes hotel restaurants
- 50% Discount for English Lakes Spa facilities
- Complimentary Health Club membership for you and your family
- Complimentary Bed and Breakfast stay for two people to celebrate your employment anniversary every year
- English Lakes Gift Vouchers and awards lunch presentation for each year of service
- Uniform and meals provided
We are now looking for a dedicated and passionate individual to join our enthusiastic team.
**Responsibilities for a Night Porter**
- To maintain and uphold the security of the Hotel during the night.
- To uphold exceptionally high standards of cleanliness in the public areas.
- To provide excellent standards and quality of customer service at all times.
**Requirements for a Night Porter**
- Friendly, outgoing and motivated to go the extra mile for guests and colleagues
- Excellent personal appearance and hygiene standards
- Great attention to detail
- Knowledge of industry related regulations
- To maintain a high standard of internal and external customer care by responding to guest requests and requirements, communicating respectfully with colleagues and other departments
- Experience in Hospitality systems such as Micros and Res-diary preferred but not essential
- Track record of delivering results through exceptional service standards
- Attention to the smallest detail
- A passion for hospitality and great customer service
- Friendly, courteous, and helpful, with excellent communication skills
**Notes**
**Job Types**: Full-time, Part-time, Zero hours contract
**Salary**: Up to £9.79 per hour
**Benefits**:
- Additional leave
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
- Night shift
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Lancaster, LA1 4GJ: reliably commute or plan to relocate before starting work (required)
Reference ID: LHH/NP
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