Service Designer, Contract, Public Sector, Remote

2 months ago


Leeds, United Kingdom Brio Digital Full time

Service Designer, Contract, Public Sector

Brio Digital is working with a leading health tech business supporting critical national infrastructure. They're looking to hire an associate Service Designer. This is six months and inside IR35.

As a service designer with GDS experience, you will be familiar with the latest design trends and techniques and will be able to create services that are engaging and accessible. You will also have experience working in an Agile environment and can work collaboratively with other team members to deliver high-quality work.

Service Designer Essential skills and experience:

- Experience working on projects that have undergone GDS assessments.
- A strong portfolio of work that demonstrates your ability to create engaging, accessible services.
- Mapping the user journey and service blueprint to identify pain points and opportunities for improvement.
- Designing new service concepts and prototypes using various design thinking methods and tools.
- Collaborating with stakeholders and team members to align service design with business goals and user needs.
- Conducting user testing and evaluation to validate and refine service concepts.
- Creating design specifications, guidelines, and documentation to ensure consistency and quality across the service experience.
- Continuously monitoring and improving the quality of the service experience based on user feedback and data.
- Excellent written and verbal communication skills, with the ability to explain complex concepts in simple, easy-to-understand language.
- Strong attention to detail and a commitment to delivering high-quality work.
- The ability to work collaboratively with other team members and stakeholders.

This is a contract role inside IR35, with an initial contract length of 6 months, with the potential for extension. If you are an experienced service designer and are looking for a new challenge, then we would love to hear from you.



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