Car Park Host

**JOB DESCRIPTION**

**Job Title: Car Park Host**

**Responsible to: senior driver/supervisor**

**Accountable to: Contract manager**

**Location: Battersea**

**Mission**

IT Fleet Automotive has a dynamic approach to business so we can ensure our clients are our main priority. We offer an exceptional client experience, with staff that are committed to delivering an excellent customer service, a support network to ensure our staff receives the continual support and training required to give a consistent high level of customer service.

**Job Summary & Purpose**

The main purpose of the role is to ensure the cars & visitors arriving to site are dealt with in an friendly & efficient manner (5 Star Service) as prescribed by the client. Ensure the ground floor car park remains as clear as possible throughout the day & you are working in an efficient manner following all safe systems of work.

**Key responsibilities**
- To work with onsite team, complete duties & ensure all are following site rules & working in an efficient & productive manner.
- Ensure all vehicles arriving onsite are appraised & damages recorded using client software.
- Ensure you are wearing correct uniform & PPE at all times.
- Deal with customer complaints or issues or escalate to the senior driver as appropriate.
- Complete shuttle bus runs for customers.
- Ensure Keys are stored in Key Traka when not in use & are kept safe when in your care.
- Ensure you move vehicles around the site in accordance with highway code & in adherence to site rules.
- Drive with Care & vigilance.
- Should damage occur, please report to Senior Driver immediately to escalate & inform the Contract Manager & Clients.
- Be able to work with team and on own initiative in a fast-moving environment.
- To provide excellent customer service to all internal and external customers, ensuring your standards meet with IT Fleet expectations.
- Undertake training & development of your skills to cover for key staff absence through holiday and other absence cover.

**Values**

Live the organisational values of It Fleet Automotive at all times whilst at work and when representing the organisation externally.

**Health & Safety**

Adhere to all health and safety policies of the organisation and take responsibility for the health and safety of yourself and others.

**Equality & Diversity**

Promote and protect the equality, diversity, rights and responsibilities of individuals and adhere to IT Fleet Automotive’s Equality and Dignity at Work and Diversity policies.

**Data Protection**

Adhere to the requirements of IT Fleet Automotive’s Data Protection and Confidentiality policies at all times.

**General**

Undertake any other reasonable duties as requested by your Line Manager, the Managing Director or other members of the Management Team.

**Salary**: £25,552.80 per year

**Benefits**:

- Company events
- Company pension

**Experience**:

- Driving: 2 years (required)

Licence/Certification:

- UK Driving Licence (required)

**Job Types**: Full-time, Permanent

**Salary**: £11.44 per hour

Expected hours: 45 per week

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekend availability

**Experience**:

- Customer Service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person