Supplier Relationship Partner

7 days ago


Bristol, United Kingdom DAS Legal Expenses Insurance Full time

DAS UK Group, a market leading insurance and legal services provider, has an exciting opportunity for a Supplier Technical Relationship Partner to join the Operational Claims Team. Within this role, you will be responsible for managing a number of supplier relationships to ensure that DAS deliver an exceptional service through our outsource providers in line with the requirements of the Outsourcing Policy.

About You

We’d like to hear from applicants who can demonstrate:

- Evidenced professional claims or supplier management expertise gained through experience of working within a home emergency and/or insured hire environment.
- Ability to demonstrate great customer service and an understanding of its impact.
- Have experience of working within a regulated environment and have an understanding of relevant laws and industry codes of practice.
- Ability to demonstrate detailed understanding of outsourcing risks and controls
- Experience of influencing and effective collaboration with suppliers, functions and stakeholders outside of immediate control
- Experience of identifying, leading and driving service improvements, initiatives and innovation through the supply chain.
- Communication and relationship building skills including inspiring trust and influencing; constructively challenging points of view
- Demonstrate strong influencing skills in order to hold suppliers accountable for delivering high quality performance against challenging KPIs and SLAs.
- Ability to maintain resilience when dealing with difficult and demanding situations
- Demonstrate an innovative approach and ability to develop meaningful long term strategic and operational relationships (including driving continuous improvement).
- Drives delivery when working with ambiguity and change.
- Able to work at pace whilst maintaining an accurate, high quality output.
- Able to manage multiple short and long term deadlines, whilst providing high quality output and exceptional service

At DAS we support our colleagues to achieve a work-life balance that works for them and are happy to discuss flexible working options.

**Job Type**: Permanent



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