Client Representative

2 months ago

Weymouth, United Kingdom Centre for Environment, Fisheries and Aquaculture Science Full time

**Details**:
**Reference number**:

- 336751**Salary**:

- £31,825 - £34,285- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Higher Executive Officer**Contract type**:

- Permanent**Business area**:

- CEFAS - Corporate**Type of role**:

- Administration / Corporate Support
- Health and Safety
- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This vacancy is based at our site in Weymouth.About the job

**Job summary**:
The Health, Safety, Environment, Quality and Delivery Infrastructure (HSEQ & DI) Group brings together key professions in one place to focus efforts into achieving our Health, Safety, & Wellbeing, Quality, and Environmental ambitions, and to enable efficient and effective management of our property assets (Lowestoft and East sites; Weymouth and West sites; and RV Cefas Endeavour).

To fully support our Cefas 2030 strategy we are committed to continually improving what we do and how we do it to facilitate the delivery of excellent science by providing and maintaining safe, quality, professional facilities that allow us to deliver safely, efficiently, sustainably, and innovatively.

There is currently an opportunity to join the group in delivering our ambitions in the role of Client Representative at Weymouth. This important role has the responsibility of ensuring the organisation receives a positive, safe, end to end user experience throughout the life cycle of prioritised site/facilities related operations, improvements, and investment works.

The role will report into the HSEQ & Delivery Infrastructure Group, working closely with Science Infrastructure, H&S teams, the Strategic lead for Property, Defra Group Property, and external partners & supply chain to ensure safe and effective delivery of operations and changes to our sites and facilities. The post holder will support Cefas colleagues through improvement works, and facilitate smooth operations into business as usual, ensuring Cefas colleagues have a great experience when working at our sites and using our facilities.
- and late-career changers with transferable skills, people from all backgrounds and circumstances regardless of disability, gender, age, ethnicity, LGBT+ identity and socio-economic status.

**Job description**:
Your main duties and responsibilities will include, but are not limited to:
The role has a key responsibility to ensure the organisation receives a positive, safe, quality end to end user experience throughout our laboratory, site and facilities related operations, improvements, and investment works.

This will be delivered by ensuring that suitable management arrangements are in place for all relevant works with a focus on robust health and safety planning and delivery, making sure standards are maintained into business as usual. The post holder will be a key point of operational contact, providing advice and input on all aspects of operations at Weymouth and it’s critical, as the Weymouth site lead for H&S, that they understand relevant H&S requirements, sites & facilities procedures, user needs, and the strategic priorities of the HSEQ & DI Group to assure effective organisational support and decision making.

An important part of the role will focus on fostering great stakeholder relationships internally and externally through excellent communications, engagement, and information management, for example:

- Interfacing with internal stakeholders, key partners, contractors, and Project Managers (e.g., for any adaptations to our sites and facilities). Providing a primary point of contact for Cefas as ‘client rep’.
- Understanding delivery risks and opportunities associated with improvement/development works and managing/exploiting to reduce negative and boost positive outcomes.
- Providing critical works information to contractors and ensuring those physically delivering works are equipped with necessary information, instruction, and training.
- Fostering a collaborative culture between all stakeholders to enable others to perform their duties.
- Providing improvement/development SROs and Champions with information that provides assurance that the prioritised work will deliver expected outcomes. Being open to challenge and change when needed.
- Engaging with the HSEQ & DI Group’s strategy owners, delivery teams, and wider Cefas colleagues (users) to provide effective communication on progress, issues, risks, impacts, and outcomes.
- Planning and transitioning individual improvements/investments into business as usual.

In addition, Cefas reserves the right to ask staff to take on additional duties and responsibilities which are commensurate with their grade. Team Leaders and management will have a discussion with staff to explain the changes that are to be made. A new job description will be issued if r

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