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Colleague Experience and Inclusion Manager
4 months ago
**Location: Potters Bar, Lombard Street, Bristol or Isle of Man (with hybrid working options)**
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
At Canada Life, we share one common purpose - to help build better futures for our customers and each other. That's why we invest in the development of our people, technology and workplaces.
We have over 1,550 colleagues working together across 5 locations - including those working virtually. Potters Bar, our largest site, has over 600 colleagues. We also have teams based in Bristol, Isle of Man and Central London
Job Purpose
We have an exciting opportunity for an experienced and forward-thinking Colleague Experience and Inclusion Manager to join our team. This is a newly created role which will help drive forward our Diversity, Equity and Inclusion (DEI) ambitions and embed ournew business blueprint through the colleague proposition and experience.
You'll work closely with others to orchestrate how we build the culture of the future, embedding the right behaviours and ways of working into the organisation DNA. Working with senior leaders and peers to ensure Canada Life has a compelling colleague and leadershipexperience at all stages of the lifecycle and ensures that we are a company that people want to work at.
DEI is a strategic priority for Canada Life, we've made great progress but there is more to do. With your passion and deep knowledge of DEI you'll be responsible for evolving and delivering the strategy, and consulting with others so it's embedded into allwe do.
You will be successful by using their influence, expertise and consulting experience in culture change and DEI as you influence senior leaders, oversee community and consultation forums, and partner with other expert functions to deliver the results which willdrive change in Canada Life.
At Canada Life we have a blended way of working, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. This role will require you to be in one of our offices a few days eachweek.
Key Accountabilities
- Provide expert consultancy, coach, influence and collaborate with key leadership, People Team and Executive stakeholders to create an excellent colleague experience and proposition at all stages of the lifecycle
- Lead, evolve and implement the DEI strategy to build inclusive practices across the organisation and colleague lifecycle creating a culture of inclusion and belonging
- Create strategies, solutions and opportunities to bring the blueprint to life for colleagues, through orchestrating, collaborating and co-creating opportunities to embed our behaviours into the colleague lifecycle and experience
- Lead and oversee the colleague community groups including the Colleague Consultation Forum, Ethnicity Network, Proud, Gender Balance and support the creation of new networks
- Work collaboratively and influence with Global and European teams
- Research and identify external trends, best practices that will increase diversity, inclusion, colleague experience and change culture within Canada Life
- Working with People Services teams, create the relevant MI and insight to demonstrate progress, hotspots and successes to meet our regulatory, global and UK DEI requirements
- Partner with the Learning and Leadership team to design solutions to raise capability on DEI, Blueprint and culture.
Desired Knowledge / Experience / Skills
- Specialist knowledge and experience in designing and deploying culture and DEI activities
- Experience in consulting with a focus on strong delivery and project management
- Collaboration and co-creating skills
- Strategic thinking: able to innovate, create, design and build solutions
- Strong analytical and problem solving skills, with the ability to make decisions independently
- Influencing and communication skills both internally and with external suppliers
- Experience coaching, mentoring and developing others
- Resilient, deals with ambiguity and able to operate under pressure and change
- Ability to work with a virtual team, with colleagues and stakeholders spread across multiple locations
**Benefits of working at Canada Life**
We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pensionand bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.
**How we work at Canada Life**
Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationshipswe have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.
We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop.
**Diversity and inclusion**
Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI,and we continue for it to be a significant focus.
"At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all."Nick Harding, Chief People Officer, Canada Life UK
We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for
