Waiter/waitress - Westminster

5 months ago

St James's, United Kingdom Step Ahead Full time

**CALLING ALL HARD WORKING WAITER/WAITRESSES **

**READY TO SPICE UP YOUR CAREER ?**

Come and join the Italian Feast

Are you ready for a thrilling role in our amazing Italian restaurant? We're looking for dynamic Waiters/Waitresses to add a dash of excitement to our team

You will have opportunities to develop, progress and learn from the inspiring leaders, who encourage creativity and welcome new ideas.

**WAITER/WAITRESS ROLE**:

- Provide exceptional customer service, ensuring guests feel welcome, comfortable, and attended to throughout their dining experience.
- Familiarize yourself with the menu, including ingredients, preparation methods, and special dietary options, to assist guests with informed choices.
- Take precise orders, relay them to the kitchen accurately, and serve dishes promptly, guaranteeing a smooth flow of service.
- Maintain a clean and organized dining area, set tables impeccably, and handle payments efficiently, enhancing the overall dining atmosphere.
- Address guest inquiries, concerns, and special requests courteously, swiftly resolving issues to ensure guest satisfaction and return visits.

**COMPANY BENEFITS**:

- No zero hour contracts - we guarantee 30 hours
- Flexible rota’s released 2 weeks in advance to ensure a healthy work-life balance
- Good quality team meals at lunch and dinner where we all eat together
- All uniform provided or paid for
- We also provide a yearly uniform allowance available to replace any old uniform when needed
- Cash bonus awards given to those who we recognise go the extra mile
- Introduce a friend bonus £1000
- Up to 28 days paid holiday (including service charge) increasing with length of service
- 50% off (including complimentary drinks & starters) when you dine in any of our restaurants - for you and up to 5 of your friends
- Access to employee assistance programme including 24/7 online GP, counselling, legal advice
- Access to the company benefits programme offering discounts on shopping, travel, restaurants, brands such as Apple, Nike, Samsung & more
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn
- Fantastic opportunities for career growth and development including professional apprenticeships and accredited training
- Company parties and events
- Opportunities to get involved with high profile outside events and festivals
- Supplier trips - Trips are arranged every year to places such as the Lake District & Brixham to meet our suppliers and really understand where our food comes from.
- We close our restaurants over the festive period to allow our teams to have a well-deserved break

**REQUIREMENTS**:

- Provide charismatic, warm and engaging service
- Have a love for food and passionate about delivering a memorable experience for all our guests
- Be an excellent team player with exceptional communication skills
- Have a minimum of 6 month's experience working in a similar, fast-paced environment

**PAY RATE**

£14.42

**CONTRACT**

Full time, permanent

**START DATE**

ASAP
- **The Westminster Works Pledge**:

- **This employer has signed the Westminster Works Pledge, committing to the following**:

- **REWARD**:

- We will provide good levels of pay, recognising the importance of each individual to the team, never paying below the London Living Wage
- We will provide a range of additional benefits, beyond pay, to reward in ways that are important for each individual
- We will be flexible in our working patterns and practices, striving to agree shifts that work for you and for us, giving us both more certainty
- **RESPECT**:

- We will champion diversity and promote inclusion in our teams, and everything we do
- We will adapt our practice to respect and respond to diverse needs and ensure that everyone feels included
- We will always listen, respect and respond to issues and ideas raised by all our team members at any level
- **PROGRESSION**:

- We will help you chose how to progress, identify opportunities, and get you on the right path
- We will support your progression through training, learning new skills, and promotion
- We will celebrate your successes with rewards and recognition for great team performance and personal achievement

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