Customer Accounts Assistant
5 months ago
At Pro Gas, we believe in delivering exceptional customer experiences. We are on the lookout for a dynamic and detail-oriented individual to join our finance team as a Customer Accounts Assistant. If you're passionate about ensuring customer satisfaction and have a knack for accurate invoicing, we want you on board
As a key member of our finance team, you will collaborate closely with the Customer Accounts Manager and Finance Manager to provide seamless support across our customer base. Your responsibilities will include:
Responsibilities include:
- Providing support to the Finance Manager with sales ledger duties (credit control, raising monthly/weekly invoices)
- Providing support to the Customer Accounts Manager with general duties such as; maintaining data to ensure customers are being invoiced correctly, setting up new customers in core systems, supporting customers with any queries, conducting customer care calls.
- Manage credit control process for all customers and specifically customer rental payments.
- Ad Hoc support and assistance to other team members during busy period.
Previous experience and knowledge of using Xero is preferable but not essential. No experience of the gas industry required as full training will be given.
**Experience / Qualifications**:
- Previous finance experience and customer support experience is essential
- Excellent communication skills (both written and verbal)
- Strong excel skills
**Personal Qualities**:
- "Can Do" attitude - solutions focused
- Good attention to detail, thorough and focused
- Willingness to help others and provide support across departments
- A positive teamwork mentality that thrives on two-way communication, commitment and striving for a common goal.
**What We Offer**:
- A vibrant and collaborative work environment.
- Opportunities for professional growth and development.
- Competitive compensation and benefits package.
**About Pro Gases UK**
Pro Gases UK is a family run business, providing beverage gases, industrial gases and other gases for various business purposes. In collaboration with customers, we develop total solutions that include gases, cylinders and gas equipment.
As the UKs leading independent industrial and beverage gas supplier, we offer our employees a varied, challenging and stimulating work environment in a future-oriented market.
**Salary**: £21,000.00-£25,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Experience**:
- Accounting: 1 year (required)
- Customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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