Supervisor de Bar

**Job Title**: Bar Supervisor

**Department**:The Whisky Bar

**Responsible to**: Resort Bar Duty Manager

**Responsible for**: Being a Top Performer Barman

**Hours**: 45 hours over 5 days

**Scope and general purpose**:Exceed the expectations of our guests in bar service to a five -star standard, by creating unforgettable memories and to inspire and challenge yourself to deliver them with passion.

**Expected Behaviours**

**Friendly** **Pleasant, kind and easy to talk to.

**Aspirational** **Have hopes and desires to achieve your goals.***

**Honest** **Have integrity so you can be trusted, straightforward and truthful.

**Challenging** **Interested in testing your ability, skills, and the way you think.

**Expected Leadership Behaviours**:
**Be a role-model-**

**Use great judgement-**

**Own Mistakes**

**Inspire Development**

**Recognise & Reward**

**EXPECTED SUPERVISION RESPONSIBILITES**:
**Quality & Customer Service**

**Productivity**

**Health & Safety**

**Environment & Carbon Footprint**

**Key Responsibilities**:

- To host and co-ordinate the bar experience at the Whisky Bar for all guests.
- To ensure that service is delivered with excellent product knowledge and professional understanding of menus, wines and suppliers.
- To prepare bills, process customer payments and transactions using POS system.
- To communicate with customers to resolves complaints or ensure satisfaction.
- To ensure the “cash-up” of the takings, to record and to store safely.
- To ensure the “lock-up” procedure of the bar at the end of service so the building is secure and safe.
- To assist the management of stock and inform Resort Bar Duty Manager of any low stock levels to ensure your department operates at maximum efficiency.
- To set up the bar and beverage service in line with department guidelines.
- To organise stock, to re-stock and to replenish bar supplies by ensuring quality control of storage of all drinks in relation with Resort Bar Duty Manager.
- To put away any deliveries for your department by checking against delivery notes or invoices, reporting to the Resort Bar Duty Manager.
- To assist monthly stocktake and to update a stocktake sheet if necessary.
- To partake and co-ordinate the cleaning of bar, drawing room and library so that it is always of the highest order.
- To assist with the completion of departmental checklists, cleaning rotas and operation procedures to ensure maximum efficiency.
- To liaise with the Resort Bar Duty Manager in supporting professional drinks service and knowledge.
- To assist with implementation of any new policies, practices in order to ensure a continuous process of improvement within departments.
- To communicate effectively with the food service team and other departments and to assist when necessary or upon request by a Manager.
- To assist with the service of food as required to support the 1887 Restaurant and Front of House teams.
- To organise and maintain effective recycling and environmental control of the Whisky Bar.
- To assist with drinks trainings for the team as required by Management in order to influence up-selling and suggestive selling.
- To assist with departmental trainings for yourself and others when necessary.
- Any other duties that may be required for the overall benefit of the Company within range of skills of the job holder. Management will provide additional training where appropriate.

**ESSENTIAL REQUIREMENTS**
- At least 12 months bar experience.
- UK passport/Pre-Settled Status and/or valid visa
- Wine Knowledge
- Advanced Whisky and Gin Knowledge
- Cocktail Knowledge
- Passionate about Food

ABIERTO - 13 DAYS IZQUIERDA

**The Torridon**
- Salario**£25,553 / Año**
**Plus Consejos & Vivir en alojamiento & Cargo por servicio**
- Programar**Tiempo completo**
- Experiência**Mínimo 1 año de experiência**
- Fecha de caducidad**Wed, 20 Mar 2024