Counter Staff

5 months ago


Belfast, United Kingdom Falafel Fresh Full time

Overview:
We are seeking a dedicated and customer-oriented Counter Staff to join our team. As a Counter Staff, you will be responsible for providing excellent customer service, taking orders, and ensuring customer satisfaction. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

**Responsibilities**:

- Greet customers in a friendly and professional manner
- Take customer orders accurately and efficiently
- Provide recommendations and upsell additional products or menu items
- Handle cash transactions and operate the cash register
- Prepare food items such as sandwiches, salads, and beverages
- Ensure food safety standards are followed during food preparation
- Maintain cleanliness and organization of the counter area
- Assist with kitchen duties as needed
- Collaborate with other team members to ensure smooth operations
- Provide exceptional customer service and address customer inquiries or concerns

**Requirements**:

- Basic math skills for cash handling and order processing
- Strong upselling skills to maximize sales opportunities
- Knowledge of kitchen operations and food preparation techniques
- Familiarity with food safety regulations and guidelines
- Culinary experience or training is a plus
- Ability to work in a fast-paced environment while maintaining attention to detail
- Excellent time management skills to prioritize tasks effectively

Note: This is a paid position. Internship positions must also be compensated.

Join our team today and be part of a dynamic and rewarding work environment

**Job Types**: Full-time, Part-time

**Salary**: £7.53-£10.60 per hour

Expected hours: 16 - 40 per week

**Benefits**:

- Discounted or free food
- Employee discount

Schedule:

- Monday to Friday
- Weekend availability
- Weekends only

**Experience**:

- Food preparation: 1 year (preferred)
- customer Service: 1 year (preferred)

Work Location: In person


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