Casual Housekeeper

Are you a fan of routine and class yourself as a bit of a 'clean-freak'..? We need someone to support our Head Housekeeper and their team to keep all aspects of the housekeeping department running smoothly, ensuring our high standards are exceeded to deliver remarkable guest experiences. You’ll be capable of managing the day-to-day departmental operation including ensuring we are properly staffed and supervised as required, and that all rooms are cleaned according to the expected company standards, guaranteeing maximum comfort to our guests.

**As a Casual Housekeeping Supervisor, your main duties will be**:

- Making sure the quality of our housekeeping services are always superb: we have standards - but it’s down to you and the team to make the rooms and public areas look their best for our guests
- Managing day-to-day staffing needs, planning and assigning work to team members fairly
- Supporting with routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction
- Supporting the Head Housekeeper to develop the team and improve their performance through coaching and feedback, identifying good performance and recognising it as required
- Being ready to resolve any Housekeeping related issues, stock control, HR processes and training, payroll etc.in the absence of the senior Housekeeping team
- Previous experience in a supervisory hotel housekeeping position
- Attentive, professional customer service skills & a team-working champion
- The ability to manage a team with a 'leading from the front' approach

**About the Hotel**
Located in the heart of the Black Country, the Copthorne Hotel Merry Hill-Dudley sits peacefully overlooking the picturesque Canal Marina. The hotel offers 138 modern guest rooms that combine Standard, Club and Suite accommodation. Guests staying in Suites or Club rooms can enjoy ‘club benefits’ which include complimentary refreshments, a bathrobe, slippers, early check-in and late check-out.

Faraday’s Restaurant is a modern and relaxed place to dine with a backdrop of the beautiful Canal Marina.

The hotel provides 11 function rooms that cater for a variety of layouts such as boardroom, theatre, banquet and reception. The Earls Suite can cater for up to 600 guests and comes complete with a private entrance, reception, bar and cloakroom. All rooms feature audio-visual equipment and have Wi-Fi connectivity.

**About the Group**
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 24 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Properties under the group are placed into three collections; Leng’s Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests

**For you**
We offer a benefits package including:

- Enrolment into Pension Plan
- Meals Provided on Duty
- Employee Discounted Accommodation
- Employee Discount on Food & Beverage and Hotel Restaurants
- Friends and Family, (discounted) Accommodation Rate
- Length of Service related holiday scheme
- Long Service Awards
- Employee of the Month
- Recommend a Friend Scheme

.... as well as real opportunities to develop and gain promotion within the industry.
- We are an equal opportunities employer._

To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.

**Job Types**: Part-time, Permanent, Zero hours contract
Part-time hours: 0-40 per week

**Salary**: £10.00 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Gym membership
- On-site parking

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Reference ID: CH0722MRHIND