Cloakroom Attendant
1 month ago
The key responsibilities for this role will include but are not limited to:
- Tagging all items checked into the cloakroom and issue them with a matching ticket.
- Safely storing items on hangers or racks, on shelves or in lockers with a focus on the set order, so items do not get mixed up.
- Returning items to members on receipt of the matching ticket.
- Remaining on duty, safeguarding items until members return.
- Reporting any lost items, suspicious persons, or items to the manager on duty and Security team and referring guest problems or complaints immediately.
- Having good communication skills and proficiently liaising with all departments on an ongoing basis; close relationships with all operational teams.
- Previous Cloakroom Attendant experience in a busy and high-volume hospitality operation an advantage
- Attention to detail, able to identify mistakes and request clarification.
- Excellent time-management skills; comfortable prioritising what is important during busy periods.
- Excellent communication skills and comfortable talking to colleagues, senior management, and members.
- Strong command of English.
- A genuine passion for hospitality and hosting.
**Salary**: £10.00-£14.00 per hour
**Benefits**:
- Company pension
- Flexitime
Schedule:
- 10 hour shift
- 8 hour shift
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- London, W1D 7AP: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Hospitality: 1 year (preferred)
- customer Service: 1 year (preferred)
Work Location: One location
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