Field Trainer
1 month ago
MONCLER is looking for a Field Trainer London & Nordics (position based in London).
Reporting to the Omnichannel Training Manager EMEA and being part of the OMNI Training team, your key focus will be the UK & Nordics retail network, developing the retail teams through induction, training and coaching on the floor, contributing to business growth and meeting the needs of the Area, country and stores.
**RESPONSIBILITIES**
TRAINING AND IN-STORE COACHING
- Ensures a consistent On-boarding and Induction for all new comers, including Managers and office employees.
- Animates and co-animates trainings, workshops, and other programs contributing to the Selling Skills and Client focus
- Actively facilitates Product Training In collaboration with Buying team
- Supports of the new Store Openings and projects rollout in collaboration with the Omnichannel team
- Supports the in store Clienteling initiatives
- OMNI services support through training and integration in sales processes
- On the floor coaching on selling skills. Coaching the Coach with Store Managers and Managers
- Improves the format of morning briefs - more interactive, more educational
- Initiates and runs training activities to support business needs
- Be a role model on the shopfloor, supporting the sales when needed
**COMPETENCIES**:
- 3-5 years of leadership experience with proven ability to develop teams - preferably in a luxury retail or hospitality setting
- Shopfloor experience is a must
- Experience in Training and Coaching
- Strong presentation and facilitation skills
- Strong Verbal and Written communication skills
- Proficiency in Microsoft Office (PowerPoint)
- English spoken and written. Other language a plus
**PERSONAL PROFILE**
- Ability to motivate others and self-motivated
- Commercial awareness and driven to achieve results
- Ability to perform behavioural analysis and source creative solutions to drive the change
- Credible and respected by both Managers and team
- Flexible and able to work during the weekends if needed
- Great public speaker
Work Location: In person
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