Information Rights Assistant

2 weeks ago


Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

An exciting opportunity has arisen to join the Information Rights Team at Blackpool Teaching Hospitals.

To action information requests and respond to enquiries required under the Data Protection Act 2018 (DPA), Access to Health Records Act 1990 (AHR) and Freedom of Information Act 2000 (FOI), and the General Data Protection Regulation (GDPR). This will require knowledge and understanding of other relevant legislation e.g. The Medical Reports Act 1988.

This post provides a supporting role in the development of information governance in the Trust, with particular focus on information right issues.

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients. We employ more than 6,500 staff, have approximately 900 beds and have a planned turnover in excess of £410m for 2017/2018.

As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents - it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

To ensure that all duties allocated to the Data Access Team are completed in a timely and satisfactory manner, as per the relevant Trust Policies, Procedures, and departmental Standard Operating Procedures (SOP’s).

To log requests for personal information, validating the identity of the requestor

To search for requested information using the Trust electronic and paper systems.

To identify and copy or digitise requested information, using the photocopier or scanner and ensuring the appropriate quality before disclosure.

To review requested information and assess for third party or sensitive data, bringing it to the attention of the relevant clinician/s or allied health professionals.

To seek appropriate authority / consent for release of information within the correct timescales.

Ensure that requests for information are handled in accordance with relevant legislation and Trust Policies and Procedures, this to include the appropriate secure method of transfer.

Ensure any refusal for disclosure under DPA, AHR or FOI is accompanied with the appropriate reasons for non-disclosure by liaising with the appropriate health professional(s) or Asset Owner(s) and the Data Access Team Manager.

To arrange and facilitate viewings of health records on behalf of applicants.

To aid in the production and updating on a regular basis of the Data Access departmental procedures.

To support the orientation and training of staff with regards to the Data Access processes and associated legislation and guidance.

To bring to the attention of the Data Access Team Manager any potential breaches of associated legislation.

To assist in the production of regular written and statistical reports including recommendations for improvement on the activity of the Information Access Service.

To undertake activities to support quality improvements in relation to Information access.

To assist in publicising the Information Access Service.

To handle all queries and any complaints in a timely, effective, and sympathetic manner.



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