Head of Patient Flow

**Head of Patient Flow**:
**Band 8a**:
**Main area**
- Head of Patient Flow
- **Grade**
- Band 8a
- **Contract**
- Permanent
- **Hours**
- Full time - 37.5 hours per week
- **Job ref**
- 201-22-1436**Site**
- Liskeard Community Hospital
- **Town**
- Liskeard
- **Salary**
- £48,526 - £54,619 Per Annum
- **Salary period**
- Yearly
- **Closing**
- Today at 23:59Thank you for your interest in joining us at **Cornwall Partnership NHS Foundation Trust.**

**We pride ourselves in striving to be an employer of choice.**

**_ Strategic Themes_**

**_ Great Care_**:

- We will deliver safe, high quality, consistent and personalised care based on best practice. We are working to be a responsive organisation that listens and learns._

**_ Great Organisation_**_ _**:

- We work to be a green organisation, and our sustainability plan will deliver NHS net zero targets. We will support quality care, research and innovation. All our work will be underpinned by clear and transparent principles and systems._

**_ Great People _**:

- We will work together with our staff to create an organisation that supports our collective health and wellbeing. We will attract, retain and develop great people, and embed a caring, open, inclusive and restorative just culture that supports us to deliver quality care._

**_ Great Partner_**:

- With our partners we will deliver health care that improves people’s quality of life, prevents ill health and reduces inequalities. We will spend our money wisely to achieve high quality outcomes that matter to local people._
- _At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

**_ The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19._**

**Job overview**:
To take responsibility for leading on patient flow within Cornwall Partnership Foundation Trust within your designated locality. The purpose of the role is to assist in developing and establishing new robust systems and processes to deliver safe and effective care with efficient use of resources both within Cornwall Partnership Trust and where Cornwall Partnership Trust interfaces with key partner organisations within the local health community ensuring the right patient in the right place at the right time. To lead on key projects identified within the Patient Flow agenda and be instrumental in delivering on key performance indicators associated with operational management. There will be a requirement to work 7 days per week with a flexible approach to days and hours worked. The post holder under the direction of the Head of Operations will be expected to work across the boundaries of patient care with Health and Social Care colleagues.

**Main duties of the job**: Working with clinical teams, onward care teams and site co-ordinators within the acute trusts to assist with timely and appropriate transfer of patients e.g. to community hospital, home setting etc.
Liaising and working closely with all community teams e.g. community hospital Ward Managers and Matrons, Locality Directors and District Nurse leads to ensure timely and seamless transfer of patient care to community services.
Engaging and developing networks within local communities to include private, volunteer, social care and health in order to enable localities to optimise opportunities to improve the health, wellbeing and independence of people at risk ensuring that the right patient is in the right place at the right time.

**Working for our organisation**:
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from