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Business Support Specialist
4 months ago
Job Introduction
This opportunity sits in Supply Chain Operations (SCO), a division of Route Services that procures safe, sustainable, products and services that are in turn used to improve and enhance the rail infrastructure across Britain. SCO aims to deliver excellent value and service to our customers, helping the rail industry to work together to deliver a more cost-effective railway.
Our extensive supply chain network plays a crucial role in helping to run a safe and efficient railway.
Every year we:
- Buy and deliver 2,000km of rail and 2.5 million tonnes of ballast.
- Operate 1,200 rail vehicles.
Behind the scenes we:
- Process £7,000,000,000 of payments.
- Handle over 23,000 IT helpdesk calls.
Every year:
- Mechanical and electrical locking fitters maintain 468 signal boxes and 387 ground frames.
- Operational property helpdesk process over 200,000 calls
Main Responsibilities
- Manage supply contracts to achieve the most cost effective delivery of goods and services.
- Engage with and support internal and external stakeholders to understand future business strategies and support delivery of an up-to-date supply and demand plan
- Manage effective relationships with customers and suppliers and deliver day-to-day supplier relationship management for nominated specialist areas.
- Provide management information to the business, as required.
- Assist in the design, introduction and operation of relevant process management systems
- Hold regular contract management meetings with key stakeholders, suppliers and customers to identify tangible improvements in value and service levels
- Manage the collection, review, analysis and support of category and supplier data for particular categories, to support the development of innovative category strategies. Advise the supply chain on alternative suppliers.
- Identify and implement quality and efficiency improvement initiatives.
Essential
- Knowledge of the supply chain and the relevant supply contracts.
- Experience of contract and supplier management.
- Excellent numerical and analytical skills.
- Commercial and negotiation skills.
- Able to work under pressure.
- Good interpersonal, influencing, communication and organisational skills.
- A customer focussed approach.
About The Company
**We’re an organisation where people matter. We matter to millions.**
Our role is to run a safe, reliable and efficient railway, serving customers and communities. We exist to get people and goods where they need to be and to support our country’s economic prosperity. Safety is our number one priority.
We're undertaking an ambitious change. Our vision is Putting Passengers First - becoming a company that is on the side of passengers and freight users.
As one of the UK’s leading equal opportunities employers, our values and the way we behave is important to us and we have created an environment where we value and respect every individual's unique contribution. We have seven employee networks that provide fantastic support, opportunities and development for applicants from all backgrounds. Click here for more information
Additional Information
**Drugs and Alcohol Standard**:
Package Description
Vacancy Ref: IRC2253723
The position is based in The Quadrant, Mitlon Keynes
**Hours**:35 hours per week with hybrid working and travel as required
This role is permanent
**Salary range: £34,050-£38,305 pa**
At Network Rail you will have a clear development path, access to training and enjoy a range of employee benefits, such as; up to 28 days annual leave, rail subsidies, a range of pension options, flexible and agile working arrangements, discounts on shopping, gym memberships and much more.
**Closing date: 29th March 2023 - Late applicants will not accepted.**
**Drugs and Alcohol Standard**:
