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Food & Beverage Team Member

3 months ago

Sudbury, United Kingdom National Trust Full time

The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us.

We’re looking for a Food and Beverage Team Member. In this role, you’d be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out.

This is a part time seasonal role within the Cafe (with an opportunity to extend into the 2025 season), with the 2024 open season running from 27 th March until 3 rd November although availability will be required from March for training/ induction sessions.

Regular e-learning and training sessions will be a mandatory part of the role.

Shifts will vary between 11.00am - 5.00pm and this will be discuss at interview. Regular weekend and Bank Holiday working is essential however, there are no evenings or split shifts

Offering a flexible working pattern, average shifts per week are anticipated to be 2 days although it may be more or less depending on the need.

**Benefits**:We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

**Hours**:This role is an hourly paid, fixed term position. Wherever possible, we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We'd give you as much notice of this as possible.

**Salary**:£10.50 per hour.

**Duration**:Fixed Term Contract

**Interview date**:Friday 23rd February 2024

What it's like to work here:To find out more about what it’s like to work in a food and beverage team for the National Trust, click here to watch our video.

You will be working at Melford Hall, Long Melford, Sudbury, CO10 9AA

What you'll be doing:As a Team Member, your main focus will be front of house, dealing directly with people. You’ll welcome and look after everyone who comes to the café. With your love of working with people, your ‘can-do’ attitude and your desire to provide an outstanding service, you’ll be making sure everyone has an enjoyable time. This is a lively business that’s constantly on the go, so teamwork and adaptability are crucial.

You’ll be keen to understand what people want, to help them and to make recommendations. And you’ll always keep the standards of food and drink preparation and presentation high.

Using your excellent eye for detail, you’ll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food.

We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.

Who we're looking forNo experience is needed, but we’d love to hear from you if you’re:

- Happy to work in a team or on your own initiative.
- A people person, who cares about giving great service.
- Enthusiastic and willing to learn.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax-free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term f/t or p/t (until 30/11/24)