Key Account Manager

3 weeks ago


Twickenham, United Kingdom Kenny Recruit Full time

Kenny Recruit are supporting a technology led marketing and advertising company in their search for a Key Account Manager on a permanent basis. You will support the Senior Key Account Manager on a daily basis to ensure that relationships with clients aremaintained, you will look at internal processes as a whole and see where time and money can be saved, you will ensure jobs are completed well and to schedule as well as implementing new processes and being aware of what services our client has to offer willalso be a part of this role. Our client is within the print and direct mail industry so experience of one or both of these industries is a must.

**Pay**:£30,000 - £40,000 per annum (dependent on experience)

**Location**:Richmond (hybrid working offered - 2 days at home & 3 days in the office).

**Working hours**:9.00am - 5.00pm

**Key responsibilities will include**:

- Support the Senior Key Account Manager day to day and provide holiday cover
- Quote, book and manage DM & portal campaigns from a range of existing key clients including marketing, charity, transport, civil sector, estate agents, franchisees, and other SME’s
- Building relationships with assigned key clients in accordance with the account plan to deepen the relationship, cross and up sell and make sure we are aligned with their current and future needs
- Expand knowledge of company services to all customer departments/business areas
- Call existing and past clients on a regular basis to discuss their campaign requirements
- Respond to inbound enquires from prospective clients, providing quotes in line with company prices
- Work alongside three Key Account Managers and one other Internal Account Manager to provide booking and client management support
- Previous experience 3-4 years direct mail or print sector Account Manager or Key Account Manager
- Ability to persuade, influence and negotiate effectively at all levels internally and externally
- Good written and verbal communication skills
- High degree of accuracy
- Confident and enthusiastic outlook
- Internal software training will be given, experience of OptimusMIS would be useful
- Must be familiar with general computer use and skilled enough for day-to-day use
- Must be customer service focused with a good attention to detail
- Work pro-actively

**Next Steps**
- We will keep your CV on file to contact you with regards to future roles and any other advice to help you, however if you do not wish to remain on our database, please let us know and we will obviously remove you. _Alternatively, feel free to contact us for a chat._



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