User Researcher

2 weeks ago


Leeds, United Kingdom Glean Full time

Glean is passionate about helping our learners achieve their potential. In order to inform work for potential new product development, user segments, and markets, we are scaling our research capability to support our Product, Product Marketing, and UX teams in learning much more about what our current users love about Glean, and what other problems we can solve. This research will be critical in driving Glean's mission of positively impacting more than 1 million learners.

**Summary**:
The User Researcher will be a vital force in fueling Glean's plans for growth, by helping key teams to understand & represent the needs, behaviours, motivations, and experiences of users in a way that informs product, product marketing, and design strategy. The User Researcher will play a crucial role in creating products and services that meet user needs and provide a positive and impactful experience.

**Responsibilities**:

- Identifying and defining research objectives: Collaborate with stakeholders to identify research questions and define the scope of the research project.
- Developing research plans: Design and plan research activities, select appropriate methods, and determine the timeline and resources needed for the project.
- Conducting research: Execute research activities, such as interviews, surveys, usability testing, and observations, to gather data on user needs, behaviours, and experiences.
- Analysing data: Process, analyse, and synthesise data collected from research activities to identify patterns, trends, and insights.
- Communicating findings: Present research findings and actionable recommendations to stakeholders in a clear, concise, and compelling manner, using visualisations and storytelling techniques as appropriate.
- Informing decision-making: Collaborate with cross-functional teams to translate research insights into design improvements, product features, or strategic direction.
- Advocating for users: Act as the voice of the user within the organisation, ensuring that their needs and perspectives are considered throughout the product development process.

**What we are looking for**:

- 5 years + experience conducting user research
- Able to demonstrate previous experience in conducting research that informs product solutions which have had a large impact and created value for customers.
- Experience with a variety of research methodologies and tools.
- Comfortable speaking with users to understand their needs, ability to navigate difficult conversations and put users at ease.
- Experience coaching / mentoring others to build the research skills across the product team and wider business.

**The whole package**:
**Salary**:
**£33,000 - £38,000 **dependent on experience

**Some little things that make a big difference**:

- 33 days annual leave + 3 gifted days at Christmas
- Generous individual learning and training allowance
- Truly flexible hours to suit when you work best
- Full home working set up and beautiful collaborative office space
- Nomad working policy with family travel insurance
- Enhanced 26 weeks maternity and 4 weeks paternity (fully paid)
- Health cash plan (from glasses to massages)
- 6% employer pension contribution

**About Us**:
Glean empowers learners with the confidence and ability to build useful knowledge in an age of information overload. Our inclusive learning technology is used by 100,000s of students to gain 21st century learning skills with a proven note taking process. We aim to reduce waste by helping learners to get more value from working with spoken language.

Our mission is to challenge how the world thinks about learning so that it's more accessible, productive, and purposeful for all learners. Join our values-driven and growing team if you're excited by our goal to change a million lives for the better.



  • Leeds, United Kingdom Financial Conduct Authority Full time

    Lead User Researcher Financial Conduct Authority - Permanent, Full-Time Do you want a job where you can make a real difference? There are few jobs where you can do this for 40 million consumers of financial products, 2 million people who work in the UK Financial Services industry, and the stability of our economy. The FCA (Financial Conduct Authority) has...


  • Leeds, United Kingdom Netcompany Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Company Description Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be...


  • Leeds, United Kingdom SR2 Full time

    **User Researcher | Public Sector | Remote | £500/day Inside IR35** SR2 is working closely with a leading UK Consultancy to help scale multiple teams for public sector workstreams, especially User Researchers. The workstreams are working within a central government department to help transform key content and guidance for their services. Experience...

  • Research Assistant

    5 days ago


    Leeds, United Kingdom Leeds and York Partnership NHS Foundation Trust Full time

    An exciting opportunity has arisen within the Research and Development Team at Leeds and York Partnership NHS Foundation Trust. We are looking for a Research Assistant to join us in supporting recruitment to Mental Health and Dementia research. We are seeking an enthusiastic and highly motivated individual to join us in ensuring our service users, carers...


  • Leeds, United Kingdom Netcompany Full time

    Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting. Operating across both public...


  • Leeds, United Kingdom Leeds and York Partnership NHS Foundation Trust Full time

    **Are you interested in mental health research? **Do you have excellent communication and organisational skills?** **Join us!** An exciting opportunity has arisen for a Clinical Studies Officer to join the Research and Development Team at LYPFT. We are looking for an enthusiastic, pro-active and hard-working individual to join us in ensuring our service...


  • Leeds, United Kingdom Netcompany UK Limited Full time

    Company DescriptionAre you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting.Operating...


  • Leeds, United Kingdom Maxwell Bond® Full time

    UX Designer – Full Time Permanent or FTC A well-established company located West of Leeds are looking for their next UX Designer to join the team. As a UX Designer you will be a key part of the redevelopment of the company website. This provides an exciting opportunity to create significant change and improvements to an already impressive ecommerce...

  • User Researcher Designer

    Found in: Jooble UK C2 - 1 day ago


    Leeds, United Kingdom Maxwell Bond® Full time

    UX Designer – Full Time Permanent or FTC A well-established company located West of Leeds are looking for their next UX Designer to join the team. As a UX Designer you will be a key part of the redevelopment of the company website. This provides an exciting opportunity to create significant change and improvements to an already impressive ecommerce...


  • Leeds, United Kingdom Rockstar Games Full time

    At Rockstar Games, we create world-class entertainment experiences. A career at Rockstar Games is about being part of a team working on some of the most creatively rewarding and ambitious projects to be found in any entertainment medium. Rockstar is on the lookout for a talented UX Designer to envision how people experience our products and bring that...


  • Leeds, United Kingdom University of Leeds Full time

    **Research Assistant in Mental Health Service Communication**: **Are you a researcher looking for your next challenge? Do you have a background in ethnography or mental health care? Do you want to further your career in one of the UK’s leading research-intensive universities?** This is an opportunity to work with Professor Stephen Coleman to observe and...


  • Leeds, United Kingdom Digital Preservation Coalition Full time

    Vacancy for Head of Research Services (Open Research) at University of Leeds - Digital Preservation Coalition ~ About the Digital Preservation Coalition Policies News News Digital Preservation Digital Preservation What is digital preservation? Get help with your digital preservation Dedicated Support for Members Digital Preservation...


  • Leeds, United Kingdom xDesign Full time

    xDesign partners with the UK's most ambitious brands to accelerate their digital product and engineering delivery, with offices in the centres of Edinburgh and Leeds and employees based all over the UK. We pride ourselves on working closely and collaboratively with our clients to craft intuitive user experiences and valuable products across a wide range of...


  • Leeds, United Kingdom Resolver Inc. Full time

    Do you want to start a career in Threat Analysis and help protect users, global brands and social platforms from toxic, harmful and fake online content? We have a great opportunity for you here at Resolver! As a Digital Threat Researcher, you will be a member of the Threat Analyst Team which is responsible for researching and identifying a broad range of...


  • Leeds, United Kingdom Resolver Inc. Full time

    Do you want to start a career in Threat Analysis and help protect users, global brands and social platforms from toxic, harmful and fake online content? We have a great opportunity for you here at Resolver! As a Digital Threat Researcher, you will be a member of the Threat Analyst Team which is responsible for researching and identifying a broad range of...


  • Leeds, United Kingdom University of Leeds Full time

    **Post-Doctoral Research Fellow**: **Are you an ambitious early-career researcher looking for your next challenge?** **Do you possess a Ph.D. in Computational Linguistics or related area? Do you have a keen desire to further our understanding of Natural Language Processing? Are you committed to Open Science? Do you want to further your career in one of the...

  • Researcher - Finnish Speakers

    Found in: Talent UK C2 - 2 weeks ago


    Leeds, United Kingdom Resolver Full time

    Description Position at Resolver Do you want to start a career in Threat Analysis and help protect users, global brands and social platforms from toxic, harmful and fake online content? We have a great opportunity for you here at Resolver!As a Digital Threat Researcher, you will be a member of the Threat Analyst Team which is responsible for...


  • Leeds, United Kingdom Resolver Inc. Full time

    Do you want to start a career in Threat Analysis and help protect users, global brands and social platforms from toxic, harmful and fake online content? We have a great opportunity for you here at Resolver! As a Digital Threat Researcher, you will be a member of the Threat Analyst Team which is responsible for researching and identifying a broad range of...

  • Research Impact and Engagement Support Officer

    Found in: Talent UK C2 - 2 weeks ago


    Leeds, United Kingdom University of Leeds Full time

    Research Impact and Engagement Support Officer This role will be based on the university campus, with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements. The University of Leeds is one of the top 75 universities in the world. We have a truly global community, with more than 39,000...


  • Leeds, United Kingdom University of Leeds Full time

    Research Fellow in Impact Assessment of EV Innovations This role will be based on the university campus, with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements. Are you an experienced and ambitious researcher looking for your next challenge? Are interested in pushing forward the state-of-the-art...