Shop Lead and Work Experience Provider

4 months ago

Darlington, United Kingdom Ruskin Mill Trust Full time

**Shop Lead and Work Experience Provider**

**Salary £22,192.10 to £26,867.02 per annum,**

(Starting salary is dependent on qualifications and experience)

**40 hours per week (flexible weekends & bank holidays), 52 weeks per year**
- ********_

Clervaux Trust is an exciting and innovative Residential and Day Provision which supports residents and participants who have significant/complex social, emotional or educational difficulties.

Clervaux Rise works with adults with learning differences, who have completed their formal education, in order to support them on the path of becoming more independent, confident, gain qualifications and visibly contribute to the community. It is an approach that recognises the positive outcomes that can be achieved for each individual to reimagine their potential.

The Shop Lead and Work Experience Provider will be responsible for the day-to-day management of the shop, ensuring that services are delivered, managed and developed in line with Ruskin Mill Trust’s Vision, Values, Purpose & Method. The Shop Lead and Work Experience Provider will also be responsible for providing meaningful work experience and educational opportunities for students/participants at Clervaux.
- A patient, caring, compassionate and vulnerable adults centred approach.
- Emotional intelligence and resilience with the ability to react calmly in challenging situations.
- The ability to problem-solve and think creatively to enable our young people to reach their full potential.
- Commitment to promoting and safeguarding the welfare of young people and vulnerable adults.
- Experience of managing and prioritising a varied workload.
- Excellent interpersonal and relationship building skills.
- Excellent observational and communication skills with the ability to communicate at all levels

**You must have**:

- Significant experience of working in a customer service environment.
- Experience of working in an education or other public sector environment.
- Experience of team leading or managing a small team
- Experience of shop working, ideally as a supervisor or Shop Manager.
- Experience of working with young people and vulnerable adults who have developmental delay/ learning disabilities including ASD/ social and emotional behavioural difficulties and implementing strategies to support their welfare.
- A full clean driving licence

A flexible and professional approach to work is required

Working at Clervaux is incredibly rewarding and in return, we offer competitive salaries, with progression in pay once qualified and a private pension scheme. In addition, staff receive;
- A comprehensive and interactive induction, extensive training and development plan to include _Practical Skills Therapeutic Education_ (PSTE), Safety Intervention training and much more.
- 33 - 38 days annual leave (including bank holidays) increasing with your length of service with us.
- Health Care Cash Plan membership
- For over 30 years, Ruskin Mill Trust has provided Specialist Independent Education to children and adults with complex needs including learning difficulties, autistic spectrum conditions and disabilities. Our education method is inspired by Aonghus Gordon using the insights of Rudolf Steiner, John Ruskin and William Morris. Ruskin Mill Trust works with hand, head, heart and place to provide students with the tools to transform material and in doing so transform themselves._
- The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be required to undergo a Disclosure and Barring Service Enhanced Level Disclosure_
- Clervaux Trust is committed to becoming an equal opportunities employer._

**Job Types**: Full-time, Permanent

**Salary**: £22,192.00-£26,867.00 per year

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Discounted or free food
- Referral programme

Schedule:

- 8 hour shift
- Day shift

**Experience**:

- Special education: 1 year (required)
- Supervising experience: 1 year (required)
- Customer service: 1 year (required)
- Retail sales: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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