Delivery Lead

3 weeks ago

Stroud, United Kingdom Inardua Full time

**About The Role**

It's an exciting time at Inardua and following a period of growth we are looking for a Delivery Lead to ensure we continue delivering project excellence for our clients.

Successful engagement and delivery for our customers is the cornerstone of everything we do, and our Delivery Leads are responsible for facilitating this.

The role would suit someone who has successfully worked in a range of software/IT Projects, and ideally would be familiar with Agile methodologies such as Scrum or Kanban
- you'll ensure implementation excellence by continually assessing and implementing those relevant methodologies and best practices to maintain the business’s production of best-in-class work.

**About Us**

Inardua are a Salesforce Consultancy and Certified B-Corporation, based in Stroud, Gloucestershire. We help organisations grow, using Salesforce to deliver strategic change across Sales, Marketing & Customer Experience.

As a Salesforce Partner, we deliver technology solutions built on the worlds number one CRM platform.

**Your responsibilities will include**:

- Day-to-day Project Management
- Point of contact for a range of customers, acting as the interface between external stakeholders and our internal delivery resources (Consultants, Solution Engineers, Developers)
- Preparing and reviewing project reports, identifying projects at risk and recommending opportunities to improve efficiency
- Ensuring defined project processes are followed
- Liaising with client and other external stakeholders
- Pre-Sales Support
- Work with Consultants on initial Discovery calls and follow-ups
- Provide resource estimates for projects
- Assist with production of proposals and Statements of Work
- Line Management
- With the support of Head of Delivery, managing a number of the delivery team to include onboarding of new team members, one to ones and personal development
- Supporting the team with guidance, training recommendations, example-setting, motivation, troubleshooting assistance, performance feedback and project oversight

**Benefits**

As well as everything you'd expect (competitive salary, paid-for training & certs, unlimited opportunity for progression & development) here are some of the other things we provide:

- 30 Days Holiday, plus bank holidays
- Fully remote working (or work from our offices in Stroud, you choose)
- Full (8%) company pension scheme
- Health plan
- Profit sharing bonus

**About You**
- Experience working with a range of Software/IT Projects
- Experience using tools such as Jira/Confluence
- Ideally hold Scrum Master or other Agile Certifications
- Knowledge of CRM software (in-particular Salesforce)
- Time management and planning skills
- Communication and negotiation skills

**We Deliver Change...**

for our Customers.

Technology, and the way in which it’s used, has the capability to fundamentally change how organisations operate.

But technology on it’s own isn’t enough. Our strength is in understanding organisations, the people who work in them and the challenges they face. We provide solutions to solve these challenges using best-in-class technology, delivered in a best-practice way.

To do this our people blend in-depth technical understanding with real-world business experience. This enables us to build a deep understanding of you and your organisation while simultaneously understanding the solutions which will help overcome them.

for our People.

Our people are key to how we deliver change. A fundamental part of Inardua is how we invest in our people and create an environment in which they can thrive and are rewarded.

We’re committed to developing new Salesforce talent and do this both through Apprenticeships and directly supporting learning & development - we provide time for our people to learn new skills and pay for all Salesforce Certification Assessments.

We also believe in rewarding people fairly, we provide generous compensation, bonuses and an attractive package of benefits as well as flexible, remote-first working.

Finally, we’re committed to transitioning to employee ownership so our people share fairly in the success of Inardua.

for our Planet.

We believe that business should be about more than simply profit.

Which is why from Day One we’ve committed to becoming a Certified B-Corp - and making a legal commitment to place equal emphasis on social and environmental considerations as we do to economic ones.

This means taking practical steps to reduce waste, and to offset the carbon emissions of our business, as well as to taking active steps to create a diverse workforce all of whom are enabled to progress their careers in a positive and supported manner.

We have Pledged 1% of staff time to support charitable causes, and equally will offer discounts and reduced rates when working with charitable organisations.

With these commitments in place we are sure that Inardua can make positive contributions not just to our customers, but to our e

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