Medical Receptionist/administrator
2 months ago
Amicus Health at Bampton Surgery in Bampton are looking to recruit a member of the Patient Services Team, working across Reception and Administration.
Although experience within healthcare would be an advantage, team players with a can-do attitude and great customer service skills are most important as training will be provided.
Duties include but are not limited to working on the Reception desk to assist patients face to face, taking telephone enquiries and bookings, and working with the clinical teams to ensure patient care is at the heart of all we do.
We are recruiting for one role of 25.5 hours per week. The shift pattern will be 5 or 5.5 hours a day over 3 days and one 9 hour day. More hours may be available. Flexibility to support periods of increased demand, including covering annual leave and sickness would be required.
Main duties of the job
To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team.
Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required.
To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
To manage and keep tidy the waiting areas and carry out the practice opening and close down processes as required.
**Job Types**: Part-time, Permanent
Part-time hours: 25.5 per week
**Salary**: From £10.42 per hour
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 13/09/2023
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