Planner

4 months ago

Abingdon, United Kingdom The Recruitment Group Full time

**The Recruitment Group is hiring**

Role: Planner

**Salary**: 25,000 Per Annum (Full time)

Location: Abingdon Oxfordshire

Hours: 08:30 - 17:00 Monday to Friday

Role: Permanent

Do you have a level of Customer Service ethic & empathy?

Do you have a high degree of accuracy & attention to detail?

Are you able to work to a fast paced and focus changing role?

**Job Scope**:
You will be accountable for the planning and scheduling of works for a team of field engineers, undertaking all related activities required to ensure works are completed in line with business expectations.

**Core responsibilities of the Planner role**:

- To undertake the planning and scheduling of all Preventative Maintenance & Remedial Works associated to an allocated group of engineers.
- To administrate all resultant works following the initial Preventative Maintenance / Remedial visits undertaken.
- Managing a Team of field engineers to ensure their daily diary bookings are in line with the business targets set both in terms of monetary value and productive hours on site per engineer, per day.
- Delivery of exceptional customer service, in line with customer Service Level Agreements and expectations.
- Raise subcontract orders requests as necessary for the works being scheduled in line with company procedures.
- To work with the Reactive and Support Teams to ensure that scheduled works can proceed in line with contract specifications.

**About you**:

- Ability to communicate fluently with customers, manufacturers & internal staff.
- Ability to resolve customer related issues.
- Ability to work as a positive team member.
- Ability to prioritise workloads to meet agreed deadlines.
- Product and parts knowledge (On going).
- Experienced with using Service Management systems / Service-related operating systems,

We wish you the best of luck in your job search

If you would like to know how we will store and process your data, please visit us online at 'The Recruitment Group' to read our GDPR Data Protection Statement.
- Sector**Commercial**
- Start**12/07/23**
- End**09/08/23**
- Contact**Kathy Rusher**
- Job Ref**355230

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