Brand Specialist

Are you passionate about creating exceptional brand content within the healthcare industry? Do you thrive in a fast-paced environment and enjoy developing a brand identity? If so, VIDA Clinics is looking for a Brand Specialist to join our team.

**About VIDA Clinics**:
At VIDA Clinics, we are committed to providing top-quality healthcare services with a personalised touch. As a private GP and wellness service, we prioritise the health and well-being of our guests, offering comprehensive medical care in a comfortable and welcoming environment.

**Position Overview**:
As a Brand Specialist at VIDA Clinics, you will play a pivotal role in creating a positive and memorable brand for our guests. This role is crucial in maintaining our reputation for exceptional customer service.

**Key Responsibilities**:

- Working closely with external suppliers to create and execute company wide marketing campaigns.
- Monitoring market trends and consumer behaviour to inform brand decisions.
- Managing VIDA's social media presence (Instagram, Facebook, LinkedIn & X).
- Design and development of printed items.
- Researching to identify opportunities for brand growth and development.

Additional responsibilities may include:

- Greet and welcome guests and visitors with a friendly and professional demeanour.
- Assist guests with check-in and check-out processes, including verifying medical information and collecting payments.
- Schedule appointments and manage appointment calendars to optimise clinic efficiency.
- Answer incoming calls and address inquiries or route calls to appropriate team members.

**Qualifications**:

- Previous social media experience, preferably in healthcare
- Excellent communication and interpersonal skills.
- Strong organisational and multitasking abilities.
- Proficiency in computer skills, including Apple products and electronic medical records systems.
- Ability to work well under pressure and adapt to changing priorities.
- Empathy and a genuine desire to help others.
- Knowledge of medical terminology is a plus.

**Benefits**:

- Competitive salary and benefits package.
- Opportunities for professional development and growth within the organisation.
- Techscheme & Discounts
- A supportive and collaborative team environment.
- The chance to make a meaningful impact on patients' lives.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- On-site parking
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- Social media management: 1 year (required)

Work Location: In person

Reference ID: Brand Specialist