Receptionist/hostess

Job description

With our panoramic Sky Bar, "My Restaurant" & sensational event spaces. This is the premium and most exciting venue in the city
As a Receptionist within Gino D’Acampo hotels and leisure you will be working in a high tempo and faced paced environment and will play a pivotal role in ensuring the guest journey is seamless. You will be responsible for ensuring the best experience for our guests as the first point of contact.
Working together with the floor team to maintain a high level of communication.

As well as delivering amazing guest experiences, you will be:

- Delivering a very high standard of guest service, every day
- Warmly meeting and greeting guests upon arrival
- Confirming guest reservations and showing them to their tables
- Fulfilling your part in a very close team
- Adopting a never say no mentality to guest requests
- Having the passion and drive to grow in your career in hospitality
- Exceeding your guests expectations each and every time they visit us
- Adhering to all health and food safety company policies
- Beating the targets are set out for you and your team
- Ensuring guest feedback is always positive and turning any unlikely complaints into compliment

The successful applicant must demonstrate:

- minimum 2 year experience within Hospitality and Hosting
- Knowledge in sales is preferred, but not essential as regular training is provided.
- Great communicator and a genuine people person.
- Have a sincere love for hospitality and passion for high-end service delivery - a guest
focused individual.
- Extremely well organised, committed, and hard-working.
- A great team player and relationship builder.
- Someone who can work unsupervised at times.

Full-time and part time positions available

**Job Types**: Full-time, Permanent

Pay: £11.48-£12.00 per hour

**Benefits**:

- Discounted or free food
- Employee discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person