Head of Operations

2 months ago

Warwickshire, United Kingdom Pertemps Network Group Full time

**Job Description**:
Our client has an exciting opportunity to join there well-established business as a Head of Contact Centre Operations. This role will support strategic direction of the business and key to enabling high performance achievement and growth opportunities within the market. This role will perform an integral part of the Senior Management Team.
This role will require you to be on site 2-3 days a week and the rest working from home

**Key Duties**:

- Manage and support operational teams to ensure achievement of business targets, financial controls, and quality level adherence.- Maintain a high customer service culture within operations and achievement against internal and external key performance indicators.- Drive improvement in the business to ensure best practice within operational functions.- Lead a team of Operations Managers- Ensure continuous improvement culture, including identifying and leading efficiency initiatives whilst maintaining robust financial/quality controls and procedures.- Overseeing management of the team and the workload as and when required.- Effective leader that inspires and motivates high performing teams.**Key Skills/Experience Required**:

- Proven working experience in the management of contact centres.- Strong Forecasting ability using contact statistics.- Proven track record of improving contact centre performance.- Strong leadership skills and experience, proven past performance of mentoring and enhancing abilities and talents of direct reports.- Operational Management experience within a BPO industry

  • CNC Sliding Head

    7 days ago

    Warwickshire, United Kingdom Interaction - Peterborough Full time

    Position: CNC sliding Head Location: RugbySalary: £18 - £22PHAbout :Join our client a leader in precision engineering and manufacturing, renowned for innovation and quality.Job Description:They seek an experienced CNC Sliding Head Machinist skilled in operating 7Star, Fixed Sliding Head, or Dugard Sliding Head machines.Responsibilities include: Setting up,...

  • Head of Family

    7 days ago

    Warwickshire, United Kingdom Venn Group Full time

    **Head of Family - Progression to Partnership** A reputable firm based in Warwickshire seeks to welcome an efficient and ambitious Head of Family. **The Firm** The firm, which has operated in excess of 100 years, is regarded as a highly respected and professional legal practice in their region. They are a full service law firm and practice law across many...

  • Head of FP&A

    5 days ago

    Warwickshire, United Kingdom Trinity House Group Full time €90,000

    Trinity House Group are exclusively working on a Head of FP&A role for a high growth client in Warwickshire. This is a critical role to drive best practice around robust budgeting & forecasting process, as well as helping drive the long term strategic planning. This role will be working closely with several finance and non-finance stakeholders. Role ...

  • Head of FP&A

    5 days ago

    Warwickshire, United Kingdom Trinity House Group Full time €90,000

    Trinity House Group are exclusively working on a Head of FP&A role for a high growth client in Warwickshire. This is a critical role to drive best practice around robust budgeting & forecasting process, as well as helping drive the long term strategic planning. This role will be working closely with several finance and non-finance stakeholders. Role ...

  • Head of FP&A

    5 days ago

    Warwickshire, United Kingdom Trinity House Group Full time

    Trinity House Group are exclusively working on a Head of FP&A role for a high growth client in Warwickshire. This is a critical role to drive best practice around robust budgeting & forecasting process, as well as helping drive the long term strategic planning. Remember to check your CV before applying Also, ensure you read through all the requirements...

  • Head of FP&A

    4 days ago

    Warwickshire, United Kingdom Trinity House Group Full time

    Trinity House Group are exclusively working on a Head of FP&A role for a high growth client in Warwickshire. This is a critical role to drive best practice around robust budgeting & forecasting process, as well as helping drive the long term strategic planning. This role will be working closely with several finance and non-finance stakeholders.Role ...

  • Head of FP&A

    4 days ago

    Warwickshire, United Kingdom Trinity House Group Full time

    Trinity House Group are exclusively working on a Head of FP&A role for a high growth client in Warwickshire. This is a critical role to drive best practice around robust budgeting & forecasting process, as well as helping drive the long term strategic planning. This role will be working closely with several finance and non-finance stakeholders. Role ...

  • Head of FP&A

    4 days ago

    Warwickshire, United Kingdom Trinity House Group Full time

    Trinity House Group are exclusively working on a Head of FP&A role for a high growth client in Warwickshire. This is a critical role to drive best practice around robust budgeting & forecasting process, as well as helping drive the long term strategic planning. This role will be working closely with several finance and non-finance stakeholders.Role ...

  • Head of FP&A

    5 days ago

    Warwickshire, United Kingdom Trinity House Group Full time

    Trinity House Group are exclusively working on a Head of FP&A role for a high growth client in Warwickshire. This is a critical role to drive best practice around robust budgeting & forecasting process, as well as helping drive the long term strategic planning. This role will be working closely with several finance and non-finance stakeholders.Role ...

  • Head of FP&A

    3 hours ago

    Warwickshire, United Kingdom Trinity House Group Full time €90,000

    Job Description Trinity House Group are exclusively working on a Head of FP&A role for a high growth client in Warwickshire. This is a critical role to drive best practice around robust budgeting & forecasting process, as well as helping drive the long term strategic planning. This role will be working closely with several finance and non-finance...

  • Head of FP&A

    4 days ago

    Warwickshire, United Kingdom Trinity House Group Full time

    Trinity House Group are exclusively working on a Head of FP&A role for a high growth client in Warwickshire. This is a critical role to drive best practice around robust budgeting & forecasting process, as well as helping drive the long term strategic planning. This role will be working closely with several finance and non-finance stakeholders.Role ...

  • Head of International Trade Compliance

    1 month ago

    Warwickshire, United Kingdom Gleeson Recruitment Group Full time

    Gleeson Logistics are exclusively partnering with an Internationally renowned Retailer in their search for an experienced Head of International Trade Compliance, being one of the UK Leads for all things Import & Export. As the Head of International Trade Compliance, you will lead a dedicated team, including an International Product Trade Compliance Manager...

  • Head of International Trade Compliance

    1 month ago

    Warwickshire, United Kingdom Gleeson Recruitment Group Full time

    Gleeson Logistics are exclusively partnering with an Internationally renowned Retailer in their search for an experienced Head of International Trade Compliance, being one of the UK Leads for all things Import & Export. As the Head of International Trade Compliance, you will lead a dedicated team, including an International Product Trade Compliance Manager...

  • Head of International Trade Compliance

    1 month ago

    Warwickshire, United Kingdom Gleeson Recruitment Group Full time

    Gleeson Logistics are exclusively partnering with an Internationally renowned Retailer in their search for an experienced Head of International Trade Compliance, being one of the UK Leads for all things Import & Export. As the Head of International Trade Compliance, you will lead a dedicated team, including an International Product Trade Compliance Manager...

  • Head of International Trade Compliance

    3 weeks ago

    Warwickshire, United Kingdom Gleeson Recruitment Group Full time

    Job DescriptionGleeson Logistics are exclusively partnering with an Internationally renowned Retailer in their search for an experienced Head of International Trade Compliance, being one of the UK Leads for all things Import & Export. As the Head of International Trade Compliance, you will lead a dedicated team, including an International Product Trade...

  • Head of International Trade Compliance

    1 month ago

    Warwickshire, United Kingdom Gleeson Recruitment Group Full time

    Gleeson Logistics are exclusively partnering with an Internationally renowned Retailer in their search for an experienced Head of International Trade Compliance, being one of the UK Leads for all things Import & Export. As the Head of International Trade Compliance, you will lead a dedicated team, including an International Product Trade Compliance Manager...

  • CNC Sliding Head

    1 day ago

    Rugby, Warwickshire, United Kingdom Interaction - Peterborough Full time €18 - €22

    Position: CNC sliding Head Location: Rugby Salary: £18 - £22PH About : Join our client a leader in precision engineering and manufacturing, renowned for innovation and quality. Job Description: They seek an experienced CNC Sliding Head Machinist skilled in operating 7Star, Fixed Sliding Head, or Dugard Sliding Head machines. Responsibilities...

  • CNC Sliding Head

    5 days ago

    Rugby, Warwickshire, United Kingdom Interaction - Peterborough Full time €18 - €22

    Position: CNC sliding Head Location: Rugby Salary: £18 - £22PH About : Join our client a leader in precision engineering and manufacturing, renowned for innovation and quality. Job Description: They seek an experienced CNC Sliding Head Machinist skilled in operating 7Star, Fixed Sliding Head, or Dugard Sliding Head machines. Responsibilities...

  • CNC Sliding Head

    5 days ago

    Rugby, Warwickshire, United Kingdom Interaction - Peterborough Full time €18 - €22

    Position: CNC sliding Head Location: Rugby Salary: £18 - £22PH About : Join our client a leader in precision engineering and manufacturing, renowned for innovation and quality. Job Description: They seek an experienced CNC Sliding Head Machinist skilled in operating 7Star, Fixed Sliding Head, or Dugard Sliding Head machines. Responsibilities...

  • CNC Sliding Head

    3 days ago

    Rugby, Warwickshire, United Kingdom Interaction Recruitment Full time €18 - €22

    Position: CNC sliding Head Location: Rugby Salary: £18 - £22PH About : Join our client a leader in precision engineering and manufacturing, renowned for innovation and quality. Job Description: They seek an experienced CNC Sliding Head Machinist skilled in operating 7Star, Fixed Sliding Head, or Dugard Sliding Head machines. Responsibilities...