Insurance Coordinator

3 months ago

Leighton Buzzard, United Kingdom Connells Group Full time

**Job Description** Connells Group** have a great opportunity for a customer service professional to join their busy Rent & Legal Insurance team in **Leighton Buzzard.** Our Insurance Coordinators proactively manage rental insurance claims on behalf of our Landlords using the Connells Group Lettings service. Their aim is to provide a service that surpasses all customer expectations.

**You will be responsible for**:

- Liaising with our third party insurer and solicitor as necessary to initiate and manage ongoing claims.
- Communicating claims updates to the customer and collaborating with them to reach informed decisions on the necessary course of action.
- Loading/checking new policies and ensuring that premium charges are raised correctly.
- Ensuring all claim payments are correctly identified and allocated to the customer.
- Preparing fortnightly policy listings.
- Ad hoc duties as required by line manager.

**Your experience and skills will include**:

- Strong systems experience, a good working knowledge of Excel would be a distinct advantage.
- Excellent writing skills.
- Good analytical ability.
- Ability to stay calm under pressure and work to tight deadlines.
- Flexible approach to working.
- A background in working with insurance and/or customer service is an advantage but not necessary. Training will be provided on the job.

**Connells Group** is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 600 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.

CF00358

Job Reference: CF00358

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