Customer Service Advisor
1 month ago
Are you looking to kickstart your career in Property? Do you have fantastic interpersonal skills and are looking to develop your skillset in a fast-paced and dynamic environment?
Juice is delighted to be supporting a leading property management company based in Bath, in their search for a Customer Service Advisor to join their team.
You will be providing key administrative assistance for a portfolio of properties ensuring that a high level of service is given to all tenants. We are open to experience for this role, key is someone who has a positive and proactive approach and demonstrates a passion for the property industry.
**DAY TO DAY**:
- Acting as the first point of contact for all tenants answering any queries in a timely manner
- Processing referencing paperwork, preparing tenancy agreements, and managing move-ins and move-outs
- Completing inventories, dilapidations, and deposit returns
- Building strong relationships with tenants, letting agents, contractors, and other third-parties
- Resolving all enquiries in a professional and timely manner
- Coordinating property inspections and visits
- Answering maintenance calls and escalating when required
- Guaranteeing Health & Safety requirements are met at all times
- Completing rent reviews and processing inspection reports
- Assisting with general administrative duties to support the client and portfolio
**WE WOULD LOVE TO SEE**:
- Previous Office experience is advantageous however, we are open to a variety of customer-facing backgrounds
- Excellent communication skills with the ability to build rapport with a variety of people
- Demonstrable interest in the Property sector
- Passionate about providing an excellent level of customer service
- Motivated, driven, and hardworking individual who has a can-do attitude
**AND FOR YOU**:
- Onsite parking
- 22 days annual leave
- Cycle-to-work scheme
- Gym membership
- Monday-Friday hours, no weekends
- Casual work attire
- App discounts on High-street names
- Opportunity for hybrid working after training
**Job Types**: Full-time, Permanent
**Salary**: £22,500.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: Hybrid remote in Bath
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