Patient Pathway Navigator
3 weeks ago
This is a unique opportunity to join a highly motivated multi-disciplinary team. The aim of this role is to ensure that the patient, clinicians, and all required information are in the appropriate place, with all the necessary clinic resources to enable same day diagnostics, thus ensuring rapid treatment of patients.
Patient Pathway Navigator -Gynaecology
- Band 4 - Fixed Term 1 Year
An exciting opportunity has arisen for a confident, enthusiastic and motivated individual to work within the Gynaecology team at Croydon Health Services. You will work with the multi-disciplinary teams, coordinating diagnostic tests, providing administrative support and tracking the patient through their suspected pathway and provide administrative support post diagnosis. This role is essential in ensuring appropriate and timely access to appointments, advising on any concerns or queries and signposting the patient to relevant and appropriate support. This role is vital in supporting the clinical teams with streamlining the patient journey and contributing to the improvement of both quality and patient experience.
The post holder will be the point of contact for all administrative issues relating to patients' pathways of care, working with GP colleagues, consultants, cancer nurse specialists as well as diagnostic leads.
You will need to be a team player; have excellent communication and organisational skills; enjoy working in a busy, challenging environment and have strong IT skills.
Interview Date - 15th November 2023
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.
Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.
**Please see the attached supporting document which contains more information about the role in the job description and person specification
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