Technical Support Specialist

3 weeks ago


Middlesbrough, United Kingdom Sterling Recruitment Services Full time

Sterling Recruitment Services have a superb opportunity for an experienced Technical Support Specialist to join our client at their Middlesbrough facility.

Our client are Number One globally in their field, and are continuing to grow across the UK.

Since 1947 our client have been a values-based company committed to doing the right thing in all cases.
Their values orientation plays out in everything from supply chain management to engineering, manufacturing, fulfilment, and sales and service.

Working as a member of the Internal Sales Team you will be the point of contact for all technical enquiries for both internal and external stakeholders.

Responsible for the maintenance and development of an account portfolio with the aim of increasing revenue growth and where appropriate promoting event activity with a view to graduating accounts to the Market Manager.
A strong team ethic is essential to facilitate a powerful working relationship between all departments: - Customer Service, Sales, Technical and Finance.

Training will be provided for this role however experience within the chemicals, oil & gas or clean energy industry is preferred.

This is a great opportunity for a driven individual with a technical interest to join a Company that supports professional development.

**Key Responsibilities**
Management of account portfolio - (Plan, prioritise and execute sales activities towards agreed goals in line with company sales targets and objectives.
Point of contact for all technical enquiries from external and internal stakeholders ensuring all technical queries are managed from inception to close out or escalate to the Market Manager
Plan and manage the account portfolio in line with company strategic plans regarding focused products, solutions and market initiatives.
Maintain and develop existing customers, and where applicable onboard new accounts, through appropriate propositions and ethical sales methods to optimise quality of service, business growth and customer satisfaction.
Plan account coverage in the most effective and economical manner and report on these activities using all available tools and systems to ensure currency and accuracy of information.
Provide interactive marketing and competitive information to members of the business development team.
To liaise with company and customer departments with a view to creating appropriate and professional relationships and promoting excellence in communications.
To undertake personal development with a professionalism and enthusiasm commensurate with the company’s philosophy.
Participate in and actively pursue other activities as and when directed.

Working hours 8.30am - 5pm Monday to Friday, with flexibility required.

Added extras:
Free lunches
Hybrid working
29 holidays per year
5% company pension

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00-£35,000.00 per year

**Benefits**:

- Free parking
- On-site parking
- Wellness programme

Schedule:

- Day shift
- Holidays
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Middlesbrough: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Desktop Support: 1 year (preferred)

Work Location: Hybrid remote in Middlesbrough

Reference ID: TSS01



  • Middlesbrough, United Kingdom AV Dawson Full time

    **Are you looking to work for a growing company?** **We have an exciting opportunity for a Technical Support Specialist; someone who is technically astute, highly organised and able to work as part of a team.** The main responsibility of the role is to provide an efficient and effective service to the business by installing, maintaining and repairing...


  • Middlesbrough, United Kingdom Sellick Partnership Full time

    **IT Application Support Specialist** **Permanent Role** **Hybrid Working** **Up to £40,200 / annum** In this role you would be working at a leading housing association within the Northeast as a IT Application Support Specialist. This is a permanent position where you will be providing 3rd line technical support in to both internal and external...


  • Middlesbrough, United Kingdom Ecolab Full time

    JOB DESCRIPTION As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource. Nalco, an Ecolab Company, is looking for a Technical Specialist to join its industry leading Nalco Water team. If you are a passionate professional that enjoys interacting with...


  • Middlesbrough, United Kingdom Ecolab Full time

    JOB DESCRIPTION As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource. Nalco, an Ecolab Company, is looking for a Technical Specialist to join its industry leading Nalco Water team. If you are a passionate professional that enjoys interacting with...


  • Middlesbrough, United Kingdom Hays Specialist Recruitment Limited Full time

    3rd Line Support Permanent £40,000 Occasional visits to Stockton office Remote Key Responsibilities: - Work closely with internal user group to provide advice and guidance on the design and development of new and changed systems to optimise operational efficiency - Produce full specification of work defined and seek sign-off before work is commissioned -...

  • Support Worker

    1 week ago


    Middlesbrough, United Kingdom Indigo Support Full time

    **Full Time (shift pattern including sleep-ins)** Indigo Support is a specialist provider for young people in the North East. We work with young people aged 16-18 as a stepping stone to independent adulthood. This includes supporting each person in a home setting to fulfill their day to day needs (no personal care). We believe each young person should feel...

  • Technical Support

    4 days ago


    Middlesbrough, United Kingdom hireful Full time

    Have you got an Engineering or Manufacturing background but fancy a chance of scene? Perhaps trying your hand at **customer service** and providing **technical support** and advice could be right up your street. Alternatively, maybe you've got customer-facing or sales experience within that type of environment, so you're well used to handling questions...


  • Middlesbrough, United Kingdom The Riverside Group Full time

    **Job Title**:Specialist Support Worker **Contract Type**:Permanent **Salary**:£28,262.94 (£29,152 is achieved after 18 months successful performance in the role) **Working Hours**:37.5 hours **Working Pattern**:Monday - Friday 8am-4pm with flexibility as required **Location**:The Stages, Middlesbrough **Why Riverside?** At Riverside, we’re a...


  • Middlesbrough, United Kingdom The Riverside Group Full time

    **Job Title**: Specialist Support Worker **Contract Type**: Permanent **Salary**:£29,635.83 per annum (£30,551.56 per annum is achieved after 18 months successful performance in the role) **Working Hours**:Full time 37.5 hours per week **Working Pattern**:08.00 - 16.00, Monday - Friday **Location**:The Stages, Middlesborough **The difference you will make...


  • Middlesbrough, United Kingdom Riverside Full time

    Job Title : Specialist Support Worker Contract Type : Permanent Salary:  £29,635.83 per annum (£30,551.56 per annum is achieved after 18 months successful performance in the role) Working Hours: Full time 37.5 hours per week Working Pattern: 08.00 - 16.00, Monday - Friday Location: The Stages, Middlesborough If you share our values and are...

  • Technical Animator

    1 month ago


    Middlesbrough, United Kingdom Radical Forge Full time

    **Our Mission**: Radical Forge is a Middlesborough, UK-based developer that has provided co-development services on a range of AAA and indie titles. In 2021 the company created their first original IP, 'Brightpaw', which was published on PC, Nintendo Switch, Xbox One/Series S/X, Google and iOS by Rogue Games. Since its beginnings in 2017, the company has...

  • Safety Manager

    2 weeks ago


    Middlesbrough, United Kingdom HSB Technical Full time €45,000 - €50,000

    Position: HSEQ Manager Job ID: 2049/29 Location: Teesside Rate/Salary: £45 - 50K Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job...

  • Qhse Manager

    2 weeks ago


    Middlesbrough, United Kingdom HSB Technical Full time

    Position: HSEQ Manager Job ID: 2049/29 Location: Teesside Rate/Salary: £45 – 50K Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job...

  • Safety Manager

    2 weeks ago


    Middlesbrough, United Kingdom HSB Technical Full time €45,000 - €50,000

    Position: HSEQ Manager Job ID: 2049/29 Location: Teesside Rate/Salary: £45 - 50K Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job...

  • Safety Manager

    2 weeks ago


    Middlesbrough, United Kingdom HSB Technical Full time €45,000 - €50,000

    Position: HSEQ Manager Job ID: 2049/29 Location: Teesside Rate/Salary: £45 - 50K Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job...

  • Safety Manager

    2 weeks ago


    Middlesbrough, United Kingdom HSB Technical Full time €45,000 - €50,000

    Position: HSEQ Manager Job ID: 2049/29 Location: Teesside Rate/Salary: £45 - 50K Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job...

  • Qhse Manager

    2 weeks ago


    Middlesbrough, United Kingdom HSB Technical Full time

    Position: HSEQ Manager Job ID: 2049/29 Location: Teesside Rate/Salary: £45 – 50K Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job...


  • Middlesbrough, United Kingdom Ada Meher Full time

    2nd Line Technical Support | £30,000 | Middlesbrough | On-siteMy client is looking for someone to join their support team to fulfil 2nd line support responsibilities. The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through various...


  • Middlesbrough, United Kingdom Ada Meher Full time

    2nd Line Technical Support | £30,000 | Middlesbrough | On-site My client is looking for someone to join their support team to fulfil 2nd line support responsibilities. The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through...


  • Middlesbrough, United Kingdom Service Care Solutions - Housing Full time

    **Job Title: IT Application Support Specialist** **Work Pattern: 37 hours per week** **Type: Permanent** **Location:Middlesbrough TS2** **Salary: £40,247 per annum** **Purpose of the role -** **Job Role -** - Work closely with internal user group to provide advice and guidance on the design and development of new and changed systems to optimise operational...