Planner/dispatcher (Night)

2 weeks ago

Shrewsbury, United Kingdom E-zec Medical Transport Services Ltd Full time

As a Dispatcher/Planner you will be providing a vital service as a liaison between our ambulance control centre, our operational staff, patients and Health Care Professionals. This is an exciting opportunity to join a knowledgeable team and we are looking for a motivated, logical thinking, caring, innovative and enthusiastic person to join us.

**We are looking for someone to join our night team, working a 4 on, 4 off shift pattern (40.36 hours per week).**

**Your duties as a Planner and Dispatcher will include**:

- Planning and controlling of daily ambulance journeys transporting medically eligible patients to and from NHS healthcare facilities.
- Controlling a complex operation providing non-emergency ambulance services

**PERSON SPECIFICATION**
- Experience of working in similar transport control/dispatcher environment, using logístical and planning skills
- Be familiar with computerised route planning software
- Good telephone manner
- Be customer service focused and able to effectively handle sensitive situations
- Have a good geographic knowledge of the areas
- Be able to stay calm under pressure
- Ability to take initiative
- Working effectively as a part of the team

IND1

**Salary**: £13.45 per hour

Schedule:

- 12 hour shift
- Night shift

Work Location: One location

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