Reception Administration Apprenticeship

2 weeks ago


Northampton, United Kingdom Starting Off Full time

Starting Off are recruiting for a busy and friendly doctor’s surgery in Northamptonshire. Based in a small team, duties will be spread over reception and back-office administration.

**Reception**:

- Meeting and greeting patients and visitors
- Answering incoming calls and booking appointments and or dealing with enquiries
- Issuing prescriptions
- Dealing with patient queries
- Dealing with the post
- Supporting doctors and nurses with call outs and general administration

**Back-office administration**:

- Scanning documentation onto clinical records
- Shredding documents
- Registering new patients and processing paperwork
- Adding any notes
- Dealing with referral letters - inputting data into templates accurately
- Checking discharge letters
- Processing prescriptions

As your knowledge and confidence grows you will become more involved in detailed administration duties. A good knowledge of Word and Excel would be advantageous. Training will be given in the Patient Clinical System.



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