Project Support Coordinator

3 weeks ago


Harlow, United Kingdom RIDI Lighting Ltd Full time

**About the Role**
- Do you enjoy a varied role that keeps you on your toes and often having to think outside the box? _
- In the role of a Project Support Coordinator, you will never find a day that is the same, each day comes with a new challenge. Coordinating a multitude of different projects, you will be key to pulling together all the information from various departmentsand coordinating the project from start to finish and this is why organisation and communication is KEY_
- Liaising with the project engineer/sales representative and technical department, you will be assisting with putting a quotation together, processing the order and then updating the customer with lead times. Once the goods are into our warehouse it isup to you to arrange deliveries with our warehouse and the customer. _

**Main duties**:

- Project coordinating multiple projects at one time
- Processing Quotes & Orders relating to the projects
- Working alongside our Technical Department to gain a full understanding of each project and products on the project.
- Working alongside our warehouse to arrange deliveries and collections ensuring accurate and appropriate paperwork is prepared and checked for each delivery
- Chasing and pressing suppliers for prices/progress/answers
- Dealing with Returns & Debit Notes
- Assisting with aftersales
- General office administration duties

**What we would like from you**:

- Have the skills and knowledge to identify the causes of problems and then able to help solve and find solutions to overcome them
- Sound judgement and able to make decisions
- Able to plan and prioritise multiple tasks at one time
- Maintains effective working relationships with all team members
- A strong team player with excellent customer service skills
- Confident and professional telephone manner
- Ability to work independently as well as part of a team

**Why work for RIDI Lighting Ltd?**
- A friendly welcoming team with a great culture
- A well-established company in the UK and Europe
- Great working environment
- Cycle to work scheme
- Free on-site parking
- Great pension scheme



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