![Omniplex Holdings NI](https://media.trabajo.org/img/noimg.jpg)
General Staff
1 week ago
Omniplex Derry is now recruiting a **General Staff Member.**
**General Floor Staff are responsible for promoting effective visitor services. Typical work activities include**:
**BOX OFFICE**
- Ticket sales and other retail items
- Cash Handling
- Understand all ticket prices, discounts, promotional offers and other schemes
- Develop a sound product knowledge
- Ensure guidelines regarding age classification are followed at all times
**FLOOR**
- Prior to a screening or event, collect and check tickets and deal with any customer enquiries; after a screening or event be available to assist customers at the exit and to check and tidy the auditorium
- Assist patrons to their seats and ensure customers with access requirements are supported to and from the cinema
- Advise visitors with specific access needs on cinema access, induction loops etc
- Monitor the auditorium for illegal use of filming equipment, smoking, unruly patrons, and health & safety issues, relaying any issues management immediately.
- Monitor the screening with regards to picture quality and sound levels, relaying any issues to the management immediately
**CONCESSIONS**
- Have a good working knowledge of all products and up sell when possible
- Serve customers in the concessions area
- Replenish goods and undertake stock control between screenings or events
- Check-off deliveries diligently and accurately
- Ensure all daily operating tasks are carried out and recorded
**GENERAL DUTIES**
- Demonstrate a positive, enthusiastic and flexible attitude towards visitors and employees, recognising the importance and benefits of effective team working
- Deal with enquiries courteously and competently, whilst offering a genuine welcome to all visitors - public, educational or corporate
**KEY AREAS FOR TRAINING**
Full training will be provided in the following key areas:
- Cash Handling
- Digital Projection
- Health and Safety
- HR Software
- Policies and Standard Operating Procedures
- Reporting
- Stock Control
- Ticketing Software
- Fire Safety
**KEY SKILLS FOR CINEMA General Staff**
**Job Types**: Part-Time
**Benefits**:
- Flexible schedule
- Employee Discount
Schedule:
- 4-8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
**Experience**:
- Customer Service: 1 year (preferred)
**Job Types**: Part-time, Permanent
Pay: £6.40-£11.44 per hour
**Benefits**:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Work Location: In person
Reference ID: DerryGeneralStaff2024
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