Clerical Assistant

**What's involved with this role**:
**Temporary Clerical Assistant / Admin - Business Support**
**Reference no: Durham 1003401414218950**
**Pay rate: £10.79 per hour PAYE**
**Role length: This opening assignment is for 3-4 months**
**Hybrid role once initial training completed** A Clerical Assistant is required to work with a customer focussed Administration team within Regeneration and Local Services, working closely with the Technical Staff to ensure the team are providing a quality back office support service. Also responsible for challenging existing systems with an aim to eradicate paper and promote electronic data interchange/ filing where possible. Existing administration systems will be streamlined in accordance with lean systems thinking to remove unnecessary processes. A flexible approach must be adopted at all times and an ability to interchange between areas of work is essential. Key responsibilities:

- Challenge existing ways of working in order to develop lean systems with electronic data interchange, electronic filing and on-line input wherever possible.
- Assist in the development of procedural guidance notes for all functions within the service.
- Work with a customer focussed team approach.
- Participate in team meetings and ensure effective and efficient channels of communication are facilitated.
- Assist in identification of risks within the service area and promote a culture to provide continuous service improvement.
- Work with the team to ensure invoices are paid in accordance with the P2P targets.
- Rotate duties with other members of staff in the section to ensure cover is provided at all times of absence and work with other colleagues in Business Support to ensure peaks and troughs in other areas are supported.
- Ensure a professional approach to work is adopted at all times.
- Work with the other Clerical Assistants to ensure a quality service is provided to front line services.
- Assist with post duties as and when required ensuring it is handled efficiently and effectively over the appropriate sites.
- Scanning and filing electronically to fully utilise multi-functional devices.

**“Role Requirements” - to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria**:
**Qualifications**:

- 4 GCSE’s or equivalent.

**Experience**:

- Appropriate experience in an administration function.
- Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
- Experience in dealing with major change effectively.
- Experience in team working.
- Experience in providing administration support to front line services desirable.
- Experience with Oracle desirable.

**Knowledge & Skills**:

- Knowledge and understanding of local government administration processes.
- High level written and oral communication skills.
- Able to work independently within recognised procedures whilst using initiative.
- An up to date knowledge of relevant legislation, policies and safe working practices.
- A positive attitude committed to excellent customer service.
- A positive approach to service delivery.
- An ability to challenge current systems and procedures desirable.
- Strong IT skills using Microsoft packages or equivalent (e.g. G Suite).

**_To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF._**
**_If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity._**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:

- **Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.**
- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short notice.
- Please refer to the Role Requirements section above - your CV must address the requirements listed.

**Other preferable/desirable details to include on your CV, if applicable**:

- Any local authority/public sector experience
- Any relevant qualifications held or being studied for.

**Job Ref: 1003401414218950**

**Anticipated Length of Assignment**: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles ar