Hotel Receptionist

Nunsmere Hall, a Country House Hotel in the heart of Cheshire, has a fantastic opportunity for a bright and enthusiastic **Receptionist** to join our team.

**What's in it for you?**
- Competitive rates of pay
- Free parking
- Staff meals
- Regular team incentives and prizes to be won
- Birthday voucher
- Training and development opportunities
- Welfare support for you and your immediate family

**Your main duties & responsibilities will be**:

- To liaise between the guest and hotel teams to ensure complete guest satisfaction, identifying and responding to any guest requests, efficiently and effectively.
- Responsible for switchboard operation and transferring phone calls to correct extension or taking accurate messages
- Responsible for the making of reservations for guests over phone, in writing, or walk ins
- Collecting, posting, and balancing payments to the Rezlynx system
- Accounting for all activity (transactions & postings) for entire shift.
- Informing guests of amenities available as well as pertinent hotel information at all times.
- Oversee the cashing up of the Reception till.
- To communicate & liaise with all departments on a daily basis as and when required.
- Good experience working in a busy Reception environment
- Good communication and organisational skills
- Commitment to delivering excellent customer care
- A get up and go attitude

This is a full time position working 40 hours per week over 5 days. Hours of work are 7am to 3.30pm and 2.30pm to 11pm on a rota basis including weekends.

**Job Types**: Full-time, Permanent

**Salary**: Up to £22,000.00 per year

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Work Location: In person