Supervisor - Support Services

3 weeks ago


Newtown, United Kingdom Powys Teaching Health Board Full time

Be part of a 'Healthy Caring Powys' and help us transform the way we provide health and care, so our communities can Start Well, Live Well and Age Well.

We are looking to recruit on a permanent basis a Support Services Supervisor to support our Newtown Support Services team. The hours of work are 37.5 hours and there will be a requirement to work weekends on a rota, this role will be permanent.

**The key responsibilities of this role will include**:
- Providing day to day management of all staff in the Domestic, Catering and Portering services
- Ensuring all services delivered within full compliance to all appropriate legislation and local policies and procedures
- Conduct regular audits on hotel services ensuring compliance to policies and legal requirements
- Plan, coordinate and monitor activities to ensure that all services comply with health and safety requirements
- Deputise for the Support Services Coordinator as required
- Ensure equipment, resources, materials are ordered and available to maintain operating stock levels
- Maintain excellent lines of communication with internal and external stakeholders to ensure services are delivered in line with the needs of the hospital
- We are looking for someone who is hard working, committed and reliable with the enthusiasm to deliver a high-quality service.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Being the smallest Heath Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.

As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales Achieving a healthy ’life work’ balance is essential, and something we recognise by prioritising your well-being.

Ensure adequate staff cover is in place, at the agreed levels to meet the service
needs ensuring that staff rosters are fair and equitable collating and approving
Bank time-sheets; and all electronic systems are fully undated to ensure
accuracy.
Identify and escalate any unplanned staff shortage through leave absence,
sickness, or vacancy to a Manager as early as possible.
procedure, in conjunction with HR support as required.
Deliver induction for new employees and provide mentorship and training for
the team to improve performance, and ensure all statutory and mandatory
training is completed.
Ensure all staff have Performance Development Reviews that have clear
objectives, expectations and to identify any additional support or training needs
required.
Plan and prepare schedules for all services to enable the controls and checks
via audit of services. Undertaking a programme of quality control to ensure
methods and equipment/materials used meet quality standards


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