Support Assistant

5 months ago

Camden, United Kingdom One Housing Group Full time

**Support Assistant**
We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.

Our Homelessness and Prevention team is friendly and we love what we do. We are passionate about the high
- quality support we provide.

We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives, each and every day.

**Join our Homelessness and Prevention Young People's team as a Support Assistant**

Housing sits at the heart of our organisation. We believe that everyone deserves a safe, secure, affordable home. Providing care and support to those who need it is an important part of what we do. We work with people experiencing homelessness and who often have other support needs.

Our services include hostels, young peoples’ accommodation services and support delivered in the community; where we provide tailored support that prepares our customers to achieve independence and re-integrate within the community.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

**The role**
We have a fantastic opportunity for someone to join us in the position of Support Assistant.

**Salary**: £25,119 per year
**Contract**: 6 month Fixed Term Contract
**Shifts**: 37.5 hours per week. Shifts will be on a rolling rota basis, 08:00-16:00, 15:00-23:00. You will be required to work some weekends and do at least 1 sleep-in shift each week (additional sleep in shift allowance is paid)
**Location**: Tower Hamlets

Your responsibilities will include:

- Facilitate and encourage effective customer participation, consultation and feedback within the service.
- Promote and encourage customer involvement in Social Inclusion. This will include supporting colleagues with group work.
- Researching services and opportunities in the community that will meet the needs of our customers
- Facilitating activities, visits, events that will serve our customers needs and interests.
- Supporting our customers and the Support Officer team

**What you will need to succeed**
- Experience of meeting customers needs or interests
- A passion to make a difference
- An understanding of issues faced by young people living in supported accommodation.
- Energetic, enthusiastic and highly motivated,
- An empathetic approach with an understanding attitude.
- Willingness to undertake training

**The offer**
- **Salary**:£25,119
- **Your holidays are important to us.** Take up to 20 days annual leave plus bank holidays.[Care (non managerial,
- nurses & hospitality staff)
- **Your holidays are important to us.** Take up to 28 days annual leave plus bank holidays.[Care (managerial -inc Care Coordinators, Care Service Managers, General Managers etc]
- **Lean travel.** Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
- **Get paid to do good.** We offer you two days off on full pay each year to volunteer in our communities.
- **Well done** With our colleague recognition programme you will know when you’ve done a #greatjob
- **Learning never stops.** One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
- **We’re here for you.** Our employee assistance programme offers counselling and support for you and your family 24/7.
- **Stay book-smart.** Take up to five paid days off per year to study toward a relevant qualification.
- **Experience new things.** We offer you a career break after 3 years’ continuous service.

**About us**
As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and our workforce reflects that. As of December 2021, One Housing merged with the Riverside Group, creating one of the country's largest housing associations, with more than 75,000 homes. This follows a shared recognition that we are better and stronger together; and that when we combine, we will be able to do more for our customers and the communities we serve.

At One Housing, our people are our strength which is why we work very hard to enable all employees to bring their authentic self to work. This commitment is reflected in our hybrid working policy, our diversity groups support network, our wellbeing initiatives and our employee benefits.

We understand that the different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

**Please note**:This role will require an enhanced DBS

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