Senior Client and Cover Advisor
5 months ago
**Senior Onsite and Cover Advisor**:
**Salary: £29,000 per annum with a yearly bonus plus Vodafone benefits including travel paid for + hire car if required**
**Working Hours: 37.5 hours per week - Mon to Fri 08:00 - 18:00**
At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
**Who We Are**
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Be part of Vodafone Business UK, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations - from small, local businesses to multi-national corporations - unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).
**What you’ll do**
You’ll be managing the day to day running of one of VCL’s prestigious Corporate Customers to ensure customer loyalty through quality, speed and innovation. You will be based on-site within the offices of the customer, and is key to the success of the smooth running of that business's mobile strategy.
**You’ll be**:
- Liaising with Credit Control to assist in resolving issues such as outstanding debt and late payment issues.
- Supplying and QA of MI and monthly electronic billing reports. Producing regular reporting packs for the customer, along with analysis.
- The first point of contact and responsible for maintaining relationships with customer, end users and accounts team.
- Responsible for attending and contributing meetings with customer and accounts team to drive improvements and cost saving.
- Acting as the expert front line support in offering end users advice on device and tariff information including product range and equipment pricing.
- Maintaining equipment storage and distribution being responsible for audit logs.
- Providing end user assistance for users porting and migrating onto the Vodafone Network.
- Providing end users with first line information on benefits of the Vodafone Network.
- Providing enhanced service and service levels for VIP users.
- Supporting with training of all cover advisors to ensure we maintain a seamless level of service.
- Supporting other Vodafone HQ based departments in resolving queries that relate to the account and seeking ways to further improve efficiencies on site.
**Who you are**
You’ll have:
- An ability to build relationships with internal and external stakeholders.
- Previous Customer Service Experience.
- An ability to manage own time to deliver great service at all times.
- Excellent keyboard skills and systems knowledge
- Interest / understanding of Mobile devices including features / benefits.
**What we offer**
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.
**Together we can**
**#LI-Onsite
-
Senior Client and Cover Advisor
5 months ago
Reading, United Kingdom Vodafone Full time**Senior Onsite and Cover Advisor**: **Salary: £26,500 per annum with bonus and Vodafone benefits** **Working Hours: 37.5 hours per week - Mon to Fri 08:00 - 18:00** At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing...
-
Client Advisor
6 months ago
Reading, United Kingdom Marsh Full timeMarsh is seeking Client Advisors across all their locations nationally: **Client Advisors - Corporate** We have a number of fantastic opportunities to join a number of our growing Corporate Teams as a Client Advisor located across the UK. We are open to corporate or commercial insurance backgrounds whether it is Education, Public Sector, Property or...
-
Client Advisor
4 weeks ago
Reading, United Kingdom GB001 Marsh Ltd Full timeDescription: Client Advisor We have a fantastic opportunity to join our Public Sector Team as a Client Advisor. This is the perfect role for someone with a strong background in corporate or commercial insurance account handling looking to join an established, market leading insurance broker. Ideally the role will be based in Reading, although you...
-
Parts Advisor
1 week ago
reading, United Kingdom Octane Recruitment Full timeParts Advisor Vacancy - ReadingSalary: £31,200 basic OTE £35,000 +Hours: Monday - Friday, 7,30am - 5pm, Alternate Saturdays, 8am - 12pmRef: OC19216We have a new vacancy for a Parts Advisor for my client's main Commercial dealership in the Reading area. Excellent opportunity for a Parts Advisor to join a high performing team. This role suits a Parts Advisor...
-
Client Advisor
2 weeks ago
Reading, United Kingdom GB001 Marsh Ltd Full timeDescription: We are seeking a talented individual to join our Public Sector Client Advisor team at Marsh. This role will be based in Reading. This is a hybrid role that has a requirement of working at least three days a week in the office. We have a fantastic opportunity to join our Public Sector Team as a Client Advisor. This is the perfect role for...
-
Senior Accounting Advisor
5 days ago
Reading, Reading, United Kingdom Marc Daniels Full timeA unique opportunity has arisen for a Senior Accounting Advisor to join Marc Daniels Specialist Recruitment Limited in Reading.Job Description:This role involves providing expert financial guidance and support to senior management, managing the General Ledger and preparing month-end reports and forecasts.Proven experience in financial planning and...
-
Senior Transaction Advisor
3 weeks ago
Reading, Reading, United Kingdom Cambridge Credentials Full timeJob DescriptionWe are seeking a highly skilled Senior Transaction Advisor to join our team at Cambridge Credentials.The ideal candidate will have extensive experience in managing complex transactions, strong analytical skills, and excellent communication and presentation skills.Responsibilities will include:Leading multiple large workstreams in dynamic...
-
Senior SHEQ Advisor
4 weeks ago
Reading, Reading, United Kingdom CV-Library Full timeJob Title: Senior SHEQ AdvisorJob Summary: We are seeking a highly experienced Senior SHEQ Advisor to join our team. The successful candidate will be responsible for providing high-level advice, guidance, and management training to maintain excellence across Health and Safety.Key Responsibilities:Providing quality, high-level support on site visits for a...
-
Senior VAT Advisor
5 days ago
Reading, Reading, United Kingdom PRO-TAX RECRUITMENT LIMITED Full timeWe are looking for a skilled Senior VAT Advisor to join our team at Pro-Tax Recruitment Limited. As a key player in the team, you will engage with clients on complex issues, build strong relationships, offer innovative advice tailored to clients' needs, and collaborate with experts across various fields.What You'll Be Doing:
-
HSE Senior Advisor
2 months ago
Reading, United Kingdom Belcan Full timeHSE Senior Advisor Location: Reading - Burghfield Position type: Permanent An excellent opportunity for an experienced HSE Senior Advisor / Lead HSE Advisor has arisen onsite with one of our clients, a world leader within many key industries. This role is placed within Nuclear, Oil & Gas or other heavily regulated industry or Construction industry...
-
Parts Advisor/Aftersales Advisor
1 week ago
Reading, Berkshire, United Kingdom Octane Recruitment Full time €31,200 - €35,000Hours: Monday - Friday, 7,30am - 5pm, Alternate Saturdays, 8am - 12pm Ref: OC19216 We have a new vacancy for a Parts Advisor for my client's main Commercial dealership in the Reading area. This role suits a Parts Advisor looking for a long-term role. Fantastic benefits package that includes: Competitive starting salary Company pension scheme ...
-
Senior HSE Advisor
4 weeks ago
Reading, Reading, United Kingdom Bilfinger Full timeJob Title: Senior HSE AdvisorBilfinger UK is a leading engineering and maintenance provider, supporting customers across various markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs.Our commitment to safety, compliance, and quality is delivered by an experienced and highly competent workforce. We...
-
Parts Advisor
1 week ago
Reading, Berkshire, United Kingdom Octane Recruitment Full time €31,200 - €35,000Parts Advisor Vacancy - Reading Salary: £31,200 basic OTE £35,000 + Hours: Monday - Friday, 7,30am - 5pm, Alternate Saturdays, 8am - 12pm Ref: OC19216 We have a new vacancy for a Parts Advisor for my client's main Commercial dealership in the Reading area. Excellent opportunity for a Parts Advisor to join a high performing team. This role suits a...
-
Senior Tax Advisor
1 week ago
Reading, Reading, United Kingdom BDO UK Full timeAbout UsWe're BDO, an accountancy and business advisory firm dedicated to empowering businesses in the UK and beyond.As a dynamic and innovative company, we help our clients navigate the ever-changing landscape of tax and regulation.Job SummaryWe are seeking a highly skilled Senior Tax Advisor to join our team in the UK. As a key member of our Corporate Tax...
-
Senior HSE Advisor
1 month ago
Reading, Reading, United Kingdom ENG Bauen Full timeJob Title: Senior HSE AdvisorJob Summary:ENG Bauen is seeking a highly experienced Senior HSE Advisor to join their team in Berkshire. As a Senior HSE Advisor, you will be responsible for providing expert advice on health, safety, and environmental matters to the project team.Key Responsibilities:Develop and implement HSE strategies to ensure compliance with...
-
Senior SHE Advisor
4 weeks ago
Reading, United Kingdom Morson Talent Full timeGreat opportunity to join our client as a Senior SHE Advisor based in Reading Project/Department Overview We are contracted for the design and build of a state-of-the-art facility near Reading. The scope of works for this project includes Programme Management, Construction, Building Services (M&E), Instrumentation and Control Systems, and various external...
-
Senior Tax Advisor
5 days ago
Reading, Reading, United Kingdom Clark Wood - Tax Recruitment Full timeJob Description:Clark Wood - Tax Recruitment is looking for a Senior Tax Advisor to join their Reading office. As a senior member of the team, you will be responsible for providing tax advisory and compliance services to a diverse client base.Key Responsibilities:Preparing and filing corporate tax returns.Developing strong working relationships with...
-
Hse Senior Advisor
6 months ago
Reading, United Kingdom Bilfinger Full time**HSE Senior Advisor** Location: READING Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and...
-
Parts Advisor
1 week ago
Reading, United Kingdom Octane Recruitment Careers Full timeParts Advisor Vacancy - ReadingSalary: £31,200 basic OTE £35,000 +Hours: Monday - Friday, 7,30am - 5pm, Alternate Saturdays, 8am - 12pmRef: OC19216We have a new vacancy for a Parts Advisor for my client's main Commercial dealership in the Reading area. Excellent opportunity for a Parts Advisor to join a high performing team. This role suits a Parts Advisor...
-
HR Advisor
6 months ago
Reading, United Kingdom CERAMEX LTD Full timeOur Ceramex site, which is responsible for the manufacturing of DPS, seeks to recruit a HR Advisor, HR generalist to support our business for a materity cover, The role acts as the point of contact for all employees, providing administrative and HR support. This role will cover following aspects of this role: - Working with the middle / line managers on...