Learner Support Officer

3 days ago


Nottingham, United Kingdom Gazelle Professional Recruitment Solutions Full time

We are searching for a passionate and enthusiastic Learner Support Officer to join a well established private training provider based in the East Midlands. This role is centre based offering a 35hrs week, working alongside a award-winning experienced team.

Working as a Learner Support Officer you will be responsible for the retention and engagement of existing learners who are undergoing a variety of courses or apprenticeships. You will do so by supporting their personal and professional development and providing a solution-focused approach to removing any barriers to learning and engagement. This will involve working collaboratively with the Operations team, Safeguarding Team, employers, parents/carers and external agencies.

This provider truly puts their learners development and well being at the forefront of everything they do, ensuring not only excellent education is offered but that pastoral care is of the highest quality. The Learner Support Officer is vital part of the teams ability to operate with these core values.

Key responsibilities and skills required
- To liaise with and support apprentices identified as at risk of exiting the programme early.
- To raise the engagement level of all referred learners, reinforcing the company’s high expectations of learners regardless of their level and results
- To work with relevant staff including Team Leaders and TA’s to ensure early referral of at risk learners is in place
- Pastoral care and/or coaching experience expectations of learners regardless of their level and results
- Outstanding organisational skills
- A minimum of grade 4 / C GCSE Mathematics and English or Level 2 Functional Skills
- Good ICT skills including a sound knowledge of Word and Excel
- Own transport and a driving licence

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,500.00 per year

**Benefits**:

- Additional leave
- Company events
- Free or subsidised travel
- On-site parking
- Sick pay
Schedule:

- Monday to Friday



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