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IT Support Engineer

3 months ago

Ferndown, United Kingdom Talent Finder Full time

**IT Support Engineer**
- The choice of a full-time role or pro-rata equivalent to work school days only
- Training and pathways to enhance your technical skills
- Vehicle access (role specific)
- Possible overtime opportunities
- Up to 24 days paid holiday + Bank Holidays
- Onsite fitness suite
- Childcare, eyecare and cycle to work scheme
- Perk scheme
- Employment anniversary awards
- Company funded social events
- Company contributory pension scheme

An exciting opportunity has become available for an IT Support Engineer to join our friendly team

The IT Support Engineer is a varied and challenging role. You will be visiting customers on both a scheduled and ad-hoc basis to maintain systems and provide high-quality IT support. You may also have regular opportunities to make valuable contributionsto the delivery of IT projects.

You must be a positive, friendly, and sociable team player to join our incredible team - a “can do” attitude and sincere passion to deliver high-quality work are critical to success

**Role Requirements**
- Enhanced DBS check (conducted by the company and must remain clean)
- Experience of working in an IT environment will be advantageous
- Active Directory and Microsoft 365 administration/support
- Troubleshooting and supporting modern desktop environments (Windows 10/macOS)
- Understanding of computer and server components, networks and infrastructure
- Polite, confident and effective communicator
- Sincere passion for exceptional customer service
- Excellent time management and priority determination skills
- Maintaining a high standard of work and professionalism
- Team player - Going The Extra Mile (GTEM), providing feedback and supporting colleagues

Role Responsibilities
- Based at our satellite office in Ferndown (Dorset), with regular visits to local customer sites, our wonderful HQ near Devizes and occasionally other locations
- Providing on-site and remote technical support to our customers
- Performing various tasks to support service or system maintenance and IT project delivery
- Maintaining a positive working relationship with customers
- Assisting other teams with their tasks if called upon

**Company Profile**

Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through to project delivery and installation.

We’re among the elite in the industry and pride themselves on our integrity, knowledge, and experience. We have a great reputation and are consistently growing the business. We’re already the largest provider of services in this geography but are seekingto build on our existing client relationships while growing more business in the area. We provide great opportunities to learn new skills and with sound growth, the prospects for career advancement are excellent.

**What’s next? It’s easy Click “APPLY” now We can’t wait to hear from you