Outbound Call Centre Agent

2 weeks ago

Newcastle upon Tyne, United Kingdom RVN Partners Consulting Full time

**About us**

RVN Partners Consulting is a small business in Newcastle Upon Tyne. We are agile, innovative and autonomous.

Our work environment includes:

- Modern office setting
- Relaxed atmosphere
- Flexible working hours
- Company perks
- On-the-job training

Do you enjoy speaking on the phone to customers? Do you have great communication skills and looking for permenant work? If yes, then you may have found the best way to earn an income whilst enjoying what you do by joining iur team of outbound call centre agents.

Responsibilities will include:

- Calling and managing the 70% of customers not handled by the reps and ensure that you build relationships with them
- Supporting the reps to help manage the top customers
- Pro-actively promote new products, support the customer’s needs and requirements and ask for any business where possible
- Supporting the in-bound team when necessary especially by making outbound calls to reach customers first and reduce the pressure on the inbound team
- To work collectively as a team; supporting each other and the rest of the business to give the customer the best experience possible

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Company events
- Cycle to work scheme
- Life insurance
- On-site parking
- Private dental insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Newcastle Upon Tyne: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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