Call Centre Advisor

3 weeks ago

Stroud, United Kingdom JUICE RECRUITMENT Full time

_**New Year, New Career? If you are looking to broaden and utilise your customer service skills in a professional and enthusiastic enviroment then this is the perfect role for you**_

Juice Recruitment is excited to be supporting a leading utilities company in their search for Customer Service Advisors to join their dynamic and fun team If you are an enthusiastic, organised and determined individual this role could be perfect for you.

As a Customer Service Advisor you will provide a vital support function, assisting customers with account enquiries to ensure you deliver an exceptional level of service.

**The core responsibilities include**:

- Providing an exceptional level of customer service to customers
- Taking inbound and outbound calls
- Handling customer support centre admin duties
- Answering and assisting in queries such as general Direct Debits, Meter readings, Payment related enquiries and any query relating to all the Group’s products and services.

**In order to join this fun and energetic team you will have**:

- Previous customer service experience within in a contact centre environment is desirable
- Excellent written and verbal communication skills across multiple channels
- Excellent time management with ability to prioritise workloads
- Good level of numeracy
- Good level of computer literacy including Microsoft Office packages

**Our client offers many benefits such as**:

- Healthcare plan, life insurance and generous pension contribution
- Volunteering days
- Hybrid working - 3 days working in office, 2 days WFH
- Various company discounts (including shops, days out and events)
- Holidays of 25 days (plus bank holidays) and ability to buy and sell holidays
- Cycle to work scheme, car pooling and onsite parking available

Salary - £21,000 - £25,000 **depending on experience** + performance bonus

Working hours - 36.5 hours a week, Monday-Friday between 8.30-18.00 and 1 in 4 Saturdays 9-1

If you would like more information on this fantastic opportunity, please contact Juice Cheltenham today for immediate consideration

**Salary**: £21,000.00-£25,000.00 per year

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location

Reference ID: CCLM

  • Call Centre Advisor

    1 month ago

    Stroud, United Kingdom JUICE RECRUITMENT Full time

    Juice Recruitment is excited to be supporting a leading utilities company in their search for Customer Service Advisors to join their dynamic and fun team! If you are an enthusiastic, organised and determined individual this role could be perfect for you. As a Customer Service Advisor you will provide a vital support function, assisting customers with...

  • Call Centre Assistant

    2 weeks ago

    Stroud, United Kingdom Specsavers Full time

    **Call Centre Assistant** **Store: Specsavers Stroud** **Hours: Full time - 40 hours / open to part time - 3 full days minimum (looking to cover Wednesday and Saturday, other days to be confirmed)** **Salary: Starting salary £11.64 an hour** **Benefits: Shopping Centre discounts, Specsavers perks programme, staff, friends and family discounts in store,...

  • Call Centre Assistant

    1 month ago

    Stroud, United Kingdom Specsavers Full time

    **Call Centre Assistant** **Store: Specsavers Stroud** **Hours: Full time - 40 hours / open to part time - 3 full days minimum (weekend working is essential)** **Salary: Starting salary of £10.62 per hour, rising to £11.64 in April 2024** **Benefits: Shopping Centre discounts, Specsavers perks programme, staff, friends and family discounts in store,...

  • Contact Centre Consultant

    1 month ago

    Stroud, United Kingdom JUICE RECRUITMENT Full time

    Juice Recruitment is excited to be supporting a leading utilities company in their search for Customer Service Advisors to join their dynamic and fun team! If you are an enthusiastic, organised and determined individual this role could be perfect for you. As a Customer Service Advisor you will provide a vital support function, assisting customers with...

  • Contact Centre Agent

    4 weeks ago

    Stroud, United Kingdom JUICE RECRUITMENT Full time

    Juice Recruitment is excited to be supporting a leading utilities company in their search for Customer Service Advisors to join their dynamic and fun team! If you are an enthusiastic, organised and determined individual this role could be perfect for you. As a Customer Service Advisor you will provide a vital support function, assisting customers with...

  • Contact Centre Consultant

    4 weeks ago

    Stroud, United Kingdom JUICE RECRUITMENT Full time

    Juice Recruitment is excited to be supporting a leading utilities company in their search for Customer Service Advisors to join their dynamic and fun team! If you are an enthusiastic, organised and determined individual this role could be perfect for you. As a Customer Service Advisor you will provide a vital support function, assisting customers with...

  • Customer Service Advisor

    1 month ago

    Stroud, United Kingdom Juice Recruitment Ltd Full time

    Juice Recruitment is excited to be supporting a leading utilities company in their search for Customer Service Advisors to join their dynamic and fun team! If you are an enthusiastic, organised and determined individual this role could be perfect for you. As a Customer Service Advisor you will provide a vital support function, assisting customers with...

  • Customer Service Advisor

    1 month ago

    Stroud, United Kingdom JUICE RECRUITMENT Full time

    Juice Recruitment is excited to be supporting a leading utilities company in their search for Customer Service Advisors to join their dynamic and fun team! If you are an enthusiastic, organised and determined individual this role could be perfect for you. As a Customer Service Advisor you will provide a vital support function, assisting customers with...

  • Service Advisor

    3 weeks ago

    Stroud, Gloucestershire, United Kingdom Perfect Placement Full time

    Service Advisor Starting salary between £30-35,000 per annum pending experience and current earnings. 8:30am-5:30pm Monday to Friday. Opportunity to work with a five-star awarded independent German vehicle specialist.We are currently advertising on behalf of an Automotive independent service centre who are currently recruiting for a Service Advisor to...

  • Customer Service Advisor

    4 weeks ago

    Stroud, United Kingdom First Base Full time

    Customer Service AdvisorLocation: Stroud, GloucestershireHours: 08:30 to 16:30, Monday to Friday (with an early Friday finish!!)Salary: £26,000 to £30,000 per annum DOEOur client is looking for a driven and personable customer service advisor to join their team. This is a busy phone based role, so you must have some experience in a similar role.Key...

  • Customer Service Advisor

    1 month ago

    Stroud, United Kingdom Brook Street UK Full time

    Fantastic opportunity to join a well-established company within the environmental industry as a customer service advisor! Are you passionate about ensuring a fantastic service to customers and are an experienced advisor? If so we would love to hear from you! £31,200 per annum Monday to Friday 8.30 - 5 (Office based)The Chapel, Brimscombe Port, Brimscombe,...

  • Customer Service Advisor

    2 weeks ago

    Stroud, United Kingdom Brook Street Full time

    Fantastic opportunity to join a well-established company within the environmental industry as a customer service advisor! Are you passionate about ensuring a fantastic service to customers and are an experienced advisor? If so we would love to hear from you! £28,000 per annum Monday to Friday 8.30 - 5 (Office based)The Chapel, Brimscombe Port, Brimscombe,...

  • Customer Service Advisor

    4 weeks ago

    Stroud, United Kingdom First Base Full time

    Customer Service AdvisorLocation: Stroud, GloucestershireHours: 08:30 to 16:30, Monday to Friday (with an early Friday finish!!)Salary: £26,000 to £30,000 per annum DOEOur client is looking for a driven and personable customer service advisor to join their team. This is a busy phone based role, so you must have some experience in a similar role.Key...

  • Customer Service Advisor

    2 months ago

    Stroud, United Kingdom Brook Street Full time

    Fantastic opportunity to join a well-established company within the environmental industry as a customer service advisor! Are you passionate about ensuring a fantastic service to customers and are an experienced advisor? If so we would love to hear from you! £28,000 per annum Monday to Friday 8.30 - 5 (Office based) The Chapel, Brimscombe Port,...

  • Customer Service Advisor

    1 month ago

    Stroud, United Kingdom Brook Street Full time

    Fantastic opportunity to join a well-established company within the environmental industry as a customer service advisor! Are you passionate about ensuring a fantastic service to customers and are an experienced advisor? If so we would love to hear from you! £28,000 per annum Monday to Friday 8.30 - 5 (Office based)The Chapel, Brimscombe Port, Brimscombe,...

  • Customer Service Advisor

    2 weeks ago

    Stroud, United Kingdom First Base Full time

    Customer Service Advisor Location: Stroud, Gloucestershire Hours: 08:30 to 16:30, Monday to Friday (with an early Friday finish ) Salary: £26,000 to £30,000 per annum DOE Our client is looking for a driven and personable customer service advisor to join their team. This is a busy phone based role, so you must have some experience in a similar role. ...

  • Health Care Call Handler

    3 weeks ago

    Stroud, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

    Job summary Gloucestershire Health & Care NHS Foundation Trust is currently looking for an enthusiastic and hardworking call handler to join our busy & friendly Integrated Community Teams. You will work as part of a team supporting the Referral Centre in handling all nursing and multidisciplinary referrals in locality Referral Centres. The...

  • Customer Service Advisor

    2 weeks ago

    Stroud, United Kingdom Brook Street Full time

    Fantastic opportunity to join a well-established company within the environmental industry as a customer service advisor with progression opportunities in Stroud! Are you passionate about ensuring a 5 service to customers and are an experienced advisor within an office environment? If so we would love to hear from you! 28,000 per annumMonday to Friday 8.30 -...

  • Health Care Call Handler

    4 weeks ago

    Stroud, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

    Gloucestershire Health & Care NHS Foundation Trust is currently looking for an enthusiastic and hardworking call handler to join our busy & friendly Integrated Community Teams. You will work as part of a team supporting the Referral Centre in handling all nursing and multidisciplinary referrals in locality Referral Centres. The purpose of the Referral...

  • Customer Service Advisor

    1 month ago

    Stroud, United Kingdom Brook Street Full time

    **Customer Service Advisor** **Full time £31,200 per annum** **Location: Brimscombe** **Start date - ASAP** **You will be responsible for**: - Making outbound calls to existing customers to take their orders and book in waste collections. - Building strong and lasting relationships with your assigned customers and ensuring their satisfaction and...