Front of House Bar Assistants

4 weeks ago

Edenbridge, United Kingdom Hever Castle Full time

**WATERSIDE HOSPITALITY FRONT OF HOUSE ASSISTANT**

**Reports to**:Front of House Manager & Team Leaders
**Department**: Food & Beverage (F&B)
**Hours **Flexible working hours (including evenings, weekends, and Bank Holidays.
**Main Function**:To assist the Front of House Manager in providing a smooth food &
beverage operation for the Waterside Restaurant and Course refreshment
areas. Maintaining excellent Member and Guest relations by providing a high
quality of service.
To help establish The Waterside at Hever Castle Golf Club as a venue with an
outstanding reputation for its food & hospitality.

**Responsibilities**:

- To assist with the smooth running of the Food and Beverage areas in the Clubhouse & on the

Course for the benefit of all customers of Hever Castle Golf & Wellbeing.
- Greet all customers in a warm and friendly manor.
- Work as part of a small team to deliver excellent customer service at all times.
- Assist in keeping the bar and front of house areas clean and tidy, including tables in the bar,

terrace and Waterside.
- Ensure that the bar and restaurant areas are sufficiently stocked, including sauces, cutlery,

napkins and salt and pepper pots.
- Ensure you are familiar with the drink’s selection and food menus on the bar and be able to

recommend and advise options.
- Serve customers our full range of food and drinks.

Essential Requirements:

- To be a friendly, helpful, and approachable member of staff.
- To be smart and presentable at all times and ensure you are dressed appropriately in the Club

uniform.
- You must have excellent timekeeping.
- The ability to listen carefully to instructions and communicate clearly with staff and customers.
- Flexible with working hours; with the ability to work evenings and weekends.
- Previous experience is an advantage, but full training will be given.

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