Senior System Manager

2 months ago

Reading, United Kingdom Experis LTD Full time

Description:
The Sr. Systems Manager implements the CDO (Clinical Development and Operations) Systems strategy and ensures that the CDO-relevant IT tools are optimally developed and utilized with the aim to increase efficiency of trial conduct, enhance CDO end user and/orexternal customer satisfaction, and maintain high quality deliverables. This will be achieved through determination of functional needs, analysis of vendor capabilities, and collaboration and alignment with related functions.
1. Leadership of complex cross-functional initiative global project teams as assigned and provides expertise (including compilation user requirements) into development of relevant systems to enable efficient study start-up and conduct activities and to maximizeend user and/or external customer satisfaction.
2. Expert knowledge of relevant tools and advises organization for optimal utilization of these tools:
a. Develop business rules and system policies/procedures
b. Manages efforts to coordinate and perform administration tasks for relevant CDO owned tools
c. Manages UAT and system validation activities on behalf of the business function
d. Drives quality checks and housekeeping activities on key tools
e. Develops system training and manages events as requested
3. Implement Systems Strategy, in collaboration with Head of Systems Support
4. Collaborate with system Superuser networks
5. Analyzes reporting options to facilitate operational plan compliance for study teams
6. Leads advanced troubleshooting on escalated system issues
7. Mentor Jr. Systems Managers
The incumbent must have a Bachelor's Degree (or equivalent) with 8 years of relevant healthcare experience including at least 5 years of relevant clinical operations experience. Strong technical expertise preferred.
Broad understanding of global clinical operations processes and ability to translate these processes into relevant integrated IT solutions.
Strategic mindset to ensure deliverables are aligned with overarching vision of business function
Flexibility to rapidly adapt to changing business needs and priorities
Effective technical and analytical skills to identify, evaluate, and propose innovative solutions to issues
Proven ability to initiate and lead teams/projects to achieve desired results
Ability to present and communicate comfortably with management
Able to collaborate effectively within a multi-cultural, global, matrix organization
Strong written and verbal English communication skills
Will lead more complex cross-functional projects with a large impact on the business. The deliverables will be globally utilized and will affect multiple functions. The Sr. Systems Manager must be able to act independently and be accountable for project decision-making.Proven Project Management experience.
Experience with Veeva Clinical Vault would be preferred.

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