Resource Planning Team Lead

3 weeks ago

Peterlee, United Kingdom Intrahealth Ltd Full time

Planning and Scheduling Understanding of the staffing hours (contracted) and availability of staff (Bank, zero hour contracts) along with areas of competency to effectively resource CSD contracts and additional requests and responsibilities. First point of contact for Practices to request staffing support from CSD North East area resource team. Schedule colleagues effectively to meet core demands of the Clinical Services Division, North East area, supporting the associated Support Services (including AMS, Imms & Vacc Service and Practice staffing requests) ensuring the correct skill level of operational staff working across IntraHealth to provide a safe and effective service, whilst planning to make optimum use of the staffing available whilst delivering against contracts. Development and implementation of rota schedules for all Support Services.

Contribute to IntraHealth performance and targets by ensuring maximum productivity and efficiency of resources. To act as the first port of contact for all staff scheduled on the rota system, for reporting sick, urgent absence or annual leave. Monitor on the day shortfalls against planned cover on a daily basis to maintain consistent service levels across all Support Services. Work with and develop flexible working practices that provide benefits to staff and IntraHealth (such as remote working support for practices / remote telephone support etc) Effective planning and manipulation of staff to ensure staffing optimisation is maintained for busy periods.

Manage the movement of staff on and off the rota system to achieve optimum cover. Planning and allocation of additional rota cover to cover unexpected absence. Allocation of staff to ensure suitable skill level at clinics / hubs / practices to ensure appropriate operational cover. People Management Skills Working with Locality Leads / Site Leads and Clinical Services Manager to persuade, motivate and negotiate where agreement and co-operation is required.

Liaising with all staff regularly to understand their availability, areas of competency, willingness to travel etc. IntraHealth has a No Smoking policy. All Health Service premises are considered as non-smoking zones, other than designated smoking areas. There will be a strict no-smoking policy within the company premises.

Core Competencies Technical Competencies Competent at word, excel etc. Competent at using electronic rota systems Attention to accuracy Management Competencies 1. Teamwork 2. Flexibility 3.

Achievement Motivation 4. Risk Awareness 5. Health & Safety Awareness 6. Equality and Diversity 7.

Data Protection 8. Equal opportunities Personal/professional Development Participate in training programmes as part of your personal and professional development Take responsibility for own development, learning and performance, demonstrating skills and activities to others undertaking similar work. Managing Tasks / Projects Ensuring tasks and duties are performed within clearly defined time quality standards Managing Information / Data Compiling and processing, supplying information and data to both internal and external contacts whilst ensuring confidentiality is maintained where appropriate. Communications High level of verbal and written communication skills Information sharing with other professionals Confidentiality and data protection Attention is drawn to the confidential nature of information collected within the Medical service and the storing of personal information for data protection.

**Health & Safety**: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Undertaking periodic infection control training (minimum annually) Reporting potential risks identified

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