Claims Advisor
4 weeks ago
Claims Advisor
£22-25K basic + OTE £40K+
Manchester
Monday - Friday (+ 1 in every 3 half-day Saturdays)
**Are you a claims professional who should be earning more commission for the results you are achieving?**
**Do you feel frustrated with the lack of business coming in, meaning your targets are unachievable?**
**Are you looking to work within a company that offers clear progression paths for their staff, with ongoing supporting to help people achieve their goals?**
If any of the above points sound familiar, then this could be the right move for you
Consgena are working with a Manchester based Accident Management Company who have been going from strength to strength in the last few years, quickly becoming one of the most reputable North-West businesses offering these services.
They have helped over 20,000 customers going through a motor claim, supporting them with replacement vehicles, excess cover, legal aid and injury consultation - resulting in more than 300 five star reviews on their TrustPilot page. Their marketing and leadgeneration is second to none, which ensures regular business coming in for the Advisors to handle - keeping everyone busy and their commission targets remaining achievable.
They are able to hire more than one person for this role, which shows the growth is there moving into 2023 which they see as a huge year for them.
Claims Handler responsibilities:
- Handling inbound warm-leads from customers looking for support with their motor claim
- Working with a purpose built CRM system to ensure the most efficient process
- Completing a thorough fact-find and advising on a solution for the customer
- Up-selling additional services that are relevant to the customers situation e.g. Personal Injury Claim
- Assisting with queries from customers throughout the process
- Passing compliance checks
Requirements to be considered for the Claims Handler position:
- Experience within the claims industry (any level can be considered as various positions in the business)
- Sales drive to up-sell additional services and demonstrate efficient time-keeping to hit SLAs
- Evidence of working towards targets and KPIs
- Flexibility to work between the hours of 8:30am and 7pm (shift patterns)
- Excellent phone manner and attention to detail
Financials of the Claims Handler position:
- Basic salary starting at anything between £22,000 - £27,000 depending on experience
- Salary reviews will be arranged based on performance
- OTEs are averaging at £40,000 but the top earner took home £72,000 in 2021.
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