Duty Officer

2 weeks ago


Shrewsbury, United Kingdom Serco Plc Full time

**Job title**: Duty Officer Location: Shrewsbury
**Salary**: £25,080.78

**Job type**: Permanent, full-time hours across Monday - Sunday covering various shift times

Here at Shropshire Community Leisure Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Duty Officer to join our centre.

As a Duty Officer, the purpose of your role will be to manage the facility on a day to day basis ensuring all activities are delivered to a high standard. The role will involve a high level of customer interaction where you will be on the front line providing excellent customer service to those who visit the leisure centre and when required, provide support and guidance to help other members of staff in how to give the best service possible.

What you’ll need to do the role

Having an NPLQ Qualification isn’t a necessity for this role, but if you aren’t already in possession of one, then you must be able to undertake the necessary training.

Why Join us

**Meaningful and vital work**:  Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

**A world of opportunity**: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.

**Great people**: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.

What we offer

Free membership at the Centre plus heavily discounted use of classes and facilities.

Excellent Development and Training Opportunities

6% employer matched pension contribution

Life assurance up to 2x base salary

Simply health cash plan

Anytime health line

Employee assistance programme

Benefits portal offering discounts on eating out, travel, shopping and entertainment

A safe and supportive culture

A chance to make a positive difference to the community

leisurejobs
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