Asset & Configuration Administrator

**Job Title**:Asset & Configuration Administrator

**Trust Location**:Norfolk and Suffolk NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Norfolk and Suffolk NHS Foundation Trust is the place for you.

**About the Trust**

We provide mental health and learning disability care for people across Norfolk and Suffolk. We support a population of just over 1.6 million people and employ more than 4,700 staff. Our biggest bases are at Hellesdon Hospital, Norwich, Wedgwood House, Bury St Edmunds and Woodlands Unit in Ipswich but our staff are based in more than 50 locations.

**What you’ll be responsible for**:

- Provide technology support to NSFT Field Support Technicians.
- Testing of equipment as well as making modifications where necessary.
- Identifying issues with build and notifying Infrastructure Manager
- Use good judgement to prioritise own workload and manage stress levels during busy periods, referring to Team Leader when required.
- Always ensure compliance to the Trust policies and specifically regarding confidentiality of information about staff, patients, and corporate business.
- Logging of service requests, ensuring that correct authorisation has been received.
- Progression through to resolution of service requests according to the agreed process and procedures.
- Communication with the end user as to the status of outstanding service requests.
- Working with procurement and suppliers in purchasing software and hardware that is required by our customers.

**The role will involve, but not be limited to you performing the above.**

**You’ll learn the following whilst working at the trust**:

- An in depth understanding of the roles and responsibilities involved in working within the NHS.
- Knowledge of the systems used, to effectively complete your role to the highest standard at all times.
- A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.

**You’ll have the following skills/experience**:

- GCSE standard or equivalent in a computer related qualification
- Experience in a similar or same role
- Stock Management knowledge
- Asset Management experience
- Excellent IT skills
- Excellent customer service skills
- Excellent communication skills (verbal and written)
- Excellent organisation skills
- Microsoft package knowledge - Outlook, Word, Excel, and PowerPoint

**You may have to show evidence in an education to Diploma level or ECDL or at least 2 years’ experience.**

**As a member of NHS Professionals, you have fantastic benefits**:

- **Competitive pay rates-** work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

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**Job Types**: Temporary contract, Full-time

**Salary**: £12.86 per hour

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- How soon can you start?
- How many years of experience you have in IT Support?
- How many years of experience you hold with reporting of Asset/Stock Management of IT Equipment?

Work Location: In person

Reference ID: 68240